Dispatcher

Colas

  • Petersburg, ON
  • Permanent
  • Full-time
  • 23 hours ago
About UsThe Miller Group, a subsidiary of Colas Canada, is a Canadian leader in the construction and maintenance of transportation infrastructure since 1917.We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest quality products and materials.We leverage our global network to foster positive relationships that make a lasting difference in the communities where we live and work. Whether it is making your commute more efficient, keeping our communities safe, or making remote areas more accessible, at Miller we are proud to Build Greatness in everything we do.Minimum Qualification
  • High school degree or equivalent
  • 1-3 years of experience in a similar role (e.g., scale operation, dispatch, or site administration), preferably in construction or aggregates
  • experience in dispatching vocational or long haul trucks
  • Attention to detail and a high degree of accuracy in recording and reporting data
  • Excellent verbal and written communication skills and superior customer service skills
  • Willingness to work extended hours/on call
Preferred Qualification
  • Safety orientation with working knowledge of OHSA, an asset
  • Ability to manage stress and multitask in a fast-paced environment
  • Previous experience in a dispatch position
  • Proficiency with MS Office focusing on Word and Excel, and superior data entry skills
Main Responsibilities
  • Manage dispatching software system
  • Receive orders from customers and keep them informed on status of dispatch
  • Establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading time. Process order entry & track scheduling through GPS verification
  • Operate the weigh scale to accurately record weights of incoming and outgoing trucks and materials
  • Generate and distribute scale tickets and ensure all information is properly documented (truck ID, material type, destination, etc.)
  • Input data into scale management software and ensure reporting is aligned with operational and billing requirements
  • Receive daily Bills of Lading (BOL) from drivers and enter in SharePoint system
  • Monitor daily driver work logs and ensure charge codes are correct for accurate payroll processing
  • Generate and manage all scheduled reports, such as, sales, safety operational etc.
  • Ensure completion and compliance of the daily Job Hazard Analysis
  • Accept and coordinate customer orders
  • Schedule employees and equipment to ensure efficient aggregate deliveries
  • Resolve customer complaints in a timely and professional manner
  • Assist with both manual and computerized record keeping
  • Resolve scheduling or other discrepancies that may arise
CultureAt Miller, we want every employee to feel connected, where creativity and innovation thrive, and your contributions make a real impact. Our supportive and inclusive atmosphere encourages open communication, ensuring every team member feels heard and valued. With a commitment to flexibility, opportunities for professional development, and a shared passion for excellence, we are more than just colleagues - we are a community dedicated to Building Greatness together.If you are seeking a workplace that values employees, challenges you to reach new heights, and celebrates your achievements, Miller is the place for you. Build your career with us!Miller is proud to provide this unique career opportunity, we offer continuous learning, opportunity for growth, and a competitive compensation package. At our core; we are our people. We succeed because we respect our people and invest in their development, safety and well-being. Miller is an equal opportunity employer. We believe that diversity and inclusion are key attributes to building greatness. Miller's core values of Integrity and Community welcomes everyone, at work and in the community, and our value of Accountability, means that we own our actions, our decisions and our results. As a Miller employee, this will ultimately be your commitment to our inclusive culture.We will contact candidates selected for an interview. Accommodation for applications with disabilities will be made during the recruitment process when requested.Please enable JavaScriptScreen readers cannot read the following searchable map.

Colas