Commissary Manager
Sweat and Tonic View all jobs
- Toronto, ON
- $70,000-90,000 per year
- Permanent
- Full-time
- Provide daily laundry service for all Sweat and Tonic locations, ensuring each site has the required par levels plus surplus to support peak demand.
- Plan, track, and adjust laundry production volumes to align with each location's operating schedule and usage patterns.
- Maintain high machine uptime by overseeing preventative maintenance, troubleshooting issues, and coordinating repairs to minimize downtime.
- Own the laundry production and delivery schedule, tracking loads from intake through processing and dispatch to ensure on-time delivery to every location.
- Monitor inventory levels and turn times for key items, escalating risks early and reallocating capacity to prevent shortages.
- Monitor detergent and chemical usage levels for cost-effective outcomes at the required hygiene standard.
- Maintain detergent inventory, including supply-chain management.
- Lead daily commissary prep and production planning, turning forecasted demand into pars, batch sheets, and prep schedules for every location.
- Track and manage kitchen COGS by recipe costing, portion control, waste logs, and weekly variance reviews, then act quickly on gaps.
- Maintain supplier accountability by verifying specs, weights, and invoice pricing, documenting issues, and escalating consistently when standards slip.
- Protect product quality and food safety through SOPs, labelling and traceability, temperature and sanitation logs, and routine line checks.
- Coordinate outbound order packing, staging, and dispatch to ensure complete, accurate, on-time deliveries aligned to each site's delivery window.
- Balance speed with consistency by training the team on standardized recipes, prep methods, and plating or packaging standards.
- Monitor inventory and production inputs to prevent stockouts and overproduction, keeping freshness high and wastage low.
- Own end-to-end procurement for all operational supplies, from ordering to delivery across locations.
- Build and manage supplier relationships, negotiating pricing, service levels, and terms to keep costs low without compromising quality.
- Forecast demand and maintain pars to prevent stockouts while minimizing over-ordering, waste, and excess inventory.
- Track POs, delivery schedules, and receiving to ensure accurate, on-time fulfillment and fast issue resolution.
- Maintain accurate inventory records and cycle counts, with clear controls for storage, shrink, and usage.
- Own fixed-asset purchasing and tracking, including technology and equipment, ensuring assets are tagged, logged, and auditable.
- Monitor spend against budgets and report on cost drivers, savings initiatives, and vendor performance.
- Ensure procurement compliance, including approvals, documentation, and safety or regulatory requirements where applicable.
- Own commissary cost centres (food, beverage, laundry, supplies, fixed assets) and manage performance against budget, forecasting weekly and monthly variance to plan.
- Drive down on-site operational cost by improving yield, reducing waste, and standardizing portions through recipe costing, batch planning, and tight inventory controls.
- Reduce labor cost through demand-based production scheduling, workflow optimization, and cross-training that maximizes output per labor hour.
- Lower purchasing cost by consolidating vendor volume, negotiating pricing and terms, enforcing specs, and preventing invoice leakage across all locations.
- Protect margin on the consolidated income statement by centralizing production and procurement, converting location-level inefficiencies into scale advantages, and providing clear reporting that links commissary decisions to COGS and operating expense outcomes.
- Establish and track core KPIs (COGS %, waste %, inventory turns, purchase price variance, laundry cost per unit, delivery accuracy) and escalate risks early with corrective actions.
- Lead and develop an on-site commissary team.
- Onboard, train and cross-train team members across laundry, procurement, packing, and driving support when required.
- Build and manage schedules to match forecasted demand and delivery timelines.
- Own performance management, including coaching, feedback, and corrective action when needed.
- 3+ years of professional experience in premium operations
- Bachelor's degree in business or a related field preferred
- Excellent negotiation and relationship-building skills, with a proven track record of developing and maintaining successful supplier relationships
- An analytical mindset, with the ability to use quantitative data in decision-making
- Strong process and project management skills
- Strong understanding of inventory and resource management
- Strong organizational and time management skills, with the ability to adapt quickly, manage multiple projects, and deliver on deadlines
- Knowledge and passion for the fitness and wellness industry
- $70,000 - $90,000 base salary plus commission
- 3 weeks of annual vacation
- Extended health benefits
- Unlimited membership for you and a loved one
- 40% off S&T Shop
- 20% off Tonic Bar
- Access to discounts at up to 5,000 retailers across Canada
- Employee Assistance Program
- Top-up parental leave
- Up to $2,500 tuition reimbursement annually