Assistant Manager Concierge Services

Compass Group

  • Toronto, ON
  • Permanent
  • Full-time
  • 21 days ago
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryThe Assistant Manager Concierge Services will serve as the point of contact and will provide support the unit with administrative duties.Now, if you were to come on board as one of our Assistant Manager Concierge Services, we’d ask you to do the following for us:
  • Manage a team of Concierge personnel.
  • Provide ongoing supervision, coaching, training and follow up.
  • Support benefits enrolment, questions and human resources for performance management as needed.
  • Share duties to train new hires - occasional out of province travel is required.
  • Ensure contract compliance, support payroll services and ensure accurate and timely submission of payroll data.
  • Support and champion both Compass and client specific Health and Safety standards
  • Manage Business Contact relationships for team of Concierge Personnel.
  • Build and maintain relationships relations with head clients and individual line of business contacts.
  • Understand the needs of the individual lines of business by completing regular floor audits.
  • Contribute to and participate in quarterly meetings/presentations.
  • Achieve service level targets as defined in client contract.
  • Share and contribute to the design and execution of new hire program.
  • Travel as necessary to train associates outside of GTA.
  • Contribute to ongoing learning and development programs.
  • Execute best in class welcome/onboarding program.
  • Contribute to ongoing program improvement projects.
Think you have what it takes to be a Assistant Manager Concierge Services? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:
  • Relevant post-secondary education and 1-year People Management experience.
  • Strong skills in time management, organization, and project management.
  • Exceptional customer service skills with the willingness to be flexible.
  • Excellent communication and presentation skills.
  • Proficiency with Microsoft Word, Excel and PowerPoint.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Compass Group