Front End Supervisor

Loblaw

Hearst, ON
Permanent
Full-time

16 days ago

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.At Your Independent Grocer, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.SUMMARY:Managing the customer service functions, including cash, cashiers and merchandising.DUTIES & RESPONSIBILITIES:HUMAN RESOURCES:Ensures cashier/merchandising staff comply with all store policies and operating proceduresTrains cashiers/merchandisers in job functionsProvides on-going guidance and instructionLOSS PREVENTION:Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum proceduresCUSTOMER SERVICE:Ensures store employees present proper image to the public in accordance with Uniform PolicyAnswers inquiries regarding location of product, rainchecks, etc.Resolves customer issues according to established guidelines (refunds, exchanges, etc.)Promotes the CSI SurveyMERCHANDISING:Ensures shelves are clean and organized with proper rotationEnsures product displays are set up and taken down as directed by the AFSM/FSMGENERAL:Ensures standards of housekeeping and store image are maintainedComplies with all Health and Safety requirementsMay be asked to perform clerical and banking dutiesComplies with all store policies and proceduresComplies with loss prevention policies and procedures and ensures they are executed in the storePerform other duties as required including Cashier duties when necessaryQUALIFICATIONS:Planning, Judgement and Decision MakingIndependent thinking as it relates to organizing storeProblem solving is essential to ensure customer satisfactionEXPERIENCE:Computer literateOrganizedEfficient time management skillsKnowledge of products and suppliesOur commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “Your Independent Grocer” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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