Sr. Analyst, Credit
Softchoice View all jobs
- Toronto, ON
- $69,000-93,000 per year
- Permanent
- Full-time
- KPI Accountability - Regular review and analysis of Credit lines and terms within your dedicated region/portfolio, maintenance metrics for accuracy, speed, productivity of direct reports
- Work/help manage onboarding of new customers that align to your region
- Ensure all requests (credit holds, credit checks, extended terms) are dispensed /actioned accurately, professionally and in a timely manner
- Effectively assess risk and ensure sound credit decisions are made (ensuring you/your team are updating SAP with all required information)
- Work Credit cases in SFDC aligned to your region
- Ability to assume/perform requests during peak periods and properly load balance with rest of credit team
- Excellent attention to detail and quickly identifies areas of risk
- Action escalations as required
- Provide reporting and perform productivity analysis when requested
- Work with AR as needed to revolve delinquent accounts
- Identify high risk industries/accounts and make recommendations to leadership
- Build relationships with your Sales leaders attending team meetings, calls when required
- Take Credit lead on Customer calls when required
- Identify and help manage customers that have filed Bankruptcy
- Make quality decisions within established turnaround times
- Communicate with Sales on rejected or conditional orders
- Up to $500K Credit limit authority
- Develop deep knowledge of all that is required for our role (by navigating operational areas /job shadow) and guide more junior team members
- Taking the lead in scheduling training for new hires as required
- Assist with coverage of other regions as needed
- Process Improvements/Project Participation:
- Participate in projects, risk related as required
- Involved in special projects as required
- Make recommendations for process improvements in problem areas
- 7+ years of B2B credit experience required
- SAP experience is an asset
- Salesforce experience is an asset
- Power BI experience is an asset
- Bilingualism in English and French is a nice to have
- Intermediate Excel experience is required
- Ability to analyze financial statements and ratios to make recommendations to management
- Excellent analytic and problem- solving capabilities, attention to detail
- Excellent communication and interpersonal skills
- Proven capability for multitasking and handling of high demand/volume requests
- Ability to support and take the lead on business coverage requirements (later shifts/ rotating midnight coverage on month ends & statutory holiday coverage)
- Quickly learning the risks associated with the numerous products we sell to ensure sound credit decisions can be made (long term contracts)
- Very strong organization and process skills including ability to organize hard and soft copy information, and develop and document processes and procedures
- Demonstrated leadership and initiative skills
- Minimum education - university/college degree (Accounting designation, post graduate degree in business an asset) and or/Certified Credit Professional Designation through Canadian Credit Institute
- Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
- Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
- Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
- Additional Perks: Employee Discount Program
- The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
- High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
- Flexibility: Plan your workdays in a way that suits you best
- Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
- Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
- Competitive Benefits: Benefit from competitive perks that start on day one