Senior Maersk Ground Freight Execution Representative

Mississauga, ON
$68,000-75,000 per year
Permanent
Full-time

6 days ago

The Senior Maersk Ground Freight Execution Representative is responsible for the end-to-end execution of high-volume and operationally complex ground transportation accounts. The role ensures reliable service delivery, fast exception resolution, cost control, and continuous improvement across FTL, LTL, Intermodal, and cross-border movements. Acting as a subject matter expert, this role supports customers with tight SLAs and high visibility while mentoring junior execution resources.Key ResponsibilitiesExecution & Service Delivery

Manage execution for high-volume and complex customer accounts
Plan and coordinate FTL, LTL, Intermodal, and cross-border shipments, including multi-leg movements
Proactively manage exceptions, delays, and service recovery
Coordinate closely with carriers, rail providers, and terminals
Ensure accurate freight documentation and shipment records

Operational Excellence & Cost Control

Perform route planning and optimization using TMS or dispatch tools
Manage rate structures, accessorial charges, and cost calculations
Handle complex accessorial, routing issues, and lane optimization
Support incident, claims, and service failure reporting
Ensure compliance with transportation regulations for HAZ or special cargo
Reduce manual rework through SOP adherence and process improvements

Continuous Improvement & Stakeholder Management

Support SOP creation and continuous improvement initiatives
Conduct QBRs, scorecards, and carrier performance reviews
Ensure customer and vendor invoicing accuracy and timeliness
Maintain effective communication with customers, vendors, and internal teams

Scope of Role

High-volume lanes with elevated operational complexity
Multi-leg intermodal and cross-border movements
Customers with tight SLAs and high service expectations

Skills RequiredTechnical Skills

TMS-based route planning and shipment coordination
Freight documentation and operational record-keeping
Knowledge of equipment types and accessorial structures
Exception management, claims handling, and regulatory compliance
Data entry and reporting using MS Suite (excel and power point – intermediate).
Nice to have – Knowledge about retailers and warehouse appointment booking platforms (COSTCO / WALMART appointment booking) Transporean etc

Soft Skills

Strong communication and stakeholder management
Ability to multitask and prioritize under pressure
Attention to detail, accountability, and reliability
Problem-solving, conflict resolution, and decision-making
Adaptability, teamwork, and composure in high-pressure environments

Pay Range -$68,000 to $75,000Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

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