Project Manager

• Lead end-to-end project delivery, from initial concept to full implementation and benefits realization.
• Manage cross-functional teams, coordinating efforts between business, IT, and external vendors for optimal results.
• Facilitate structured, outcome-focused meetings using clear agendas and decision frameworks.
• Translate business needs into precise project scopes, objectives, deliverables, and measurable success criteria.
• Develop comprehensive project plans, estimates, timelines, and resource allocations, identifying dependencies and critical paths.
• Gather and document requirements using structured methods, ensuring business and system needs are fully understood.
• Partner with stakeholders to design practical, scalable solutions aligned with business objectives.
• Establish and oversee project budgets, financial forecasts, and track costs, communicating impacts from changes.
• Proactively identify and mitigate risks and issues, providing context, quantified impacts, and actionable solutions.
• Manage vendor relationships and performance to optimize delivery and cost effectiveness.
• Ensure compliance with security, regulatory, and audit requirements throughout the project lifecycle.
• Prepare for operational readiness, including communications, training, deployment, and transition to BAU teams.

• Insurance industry experience
• Experience managing IT, infrastructure, or end-user computing (EUC) projects
• Strong understanding of SDLC, Agile delivery, and service management frameworks (ITIL v3/v4)

• Proficiency with project and delivery tools (MS Project or equivalent, Azure DevOps / Jira, ServiceNow, Power BI, Excel, PowerPoint)
• Strong PowerPoint skills, with the ability to create clear, structured, executive-ready presentations.
• Strong stakeholder management and vendor negotiation capabilities
• Certifications such as PMP, PMI-ACP, PRINCE2, ITIL Foundation, Lean Six Sigma, or relevant Microsoft certifications

• At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.

• We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.

• We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.

• We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.

• We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.

• We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.

• We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.

• We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.

• Location(s): CA - Toronto - 100 King
• Remote working: Hybrid
• Schedule: Full Time
• Recruiter name: Droven Talamor
• Closing date:

Zurich