Representative - Outside Sales / Représentant - Ventes externes

WESCO International

  • Quebec City, QC
  • Permanent
  • Full-time
  • 1 month ago
Job Category: SalesJob Description:En tant que représentant des ventes externes, vous serez responsable du développement de nouveaux prospects et de l'interaction avec les clients assignés afin d'augmenter les ventes et la marge des produits et/ou services de l'entreprise. Votre objectif principal sera la vente en face à face et la gestion de comptes afin d'atteindre les objectifs de revenus de vente. Il est attendu que vous interagissiez avec tous les niveaux des organisations clientes, y compris les équipes techniques, les opérations, la chaîne d'approvisionnement et la direction générale. Vous pourriez être amené à élaborer et présenter des offres commerciales, des présentations, des propositions et/ou des démonstrations de produits.Responsabilités :
  • Évaluer les besoins des clients, proposer des produits, services et/ou solutions, et assurer un processus de vente fluide.
  • Mettre en œuvre et développer le plan de compte client attribué, en collaboration avec la direction.
  • Appliquer les initiatives de marge via des services à valeur ajoutée, des programmes marketing et l'engagement des fournisseurs.
  • Prospecter de nouveaux clients, notamment par des appels à froid et en développant des pistes par des canaux de recommandation.
  • Communiquer avec les clients et les prospects pour identifier leurs besoins en produits ou services ; proposer les solutions adéquates.
  • Présenter les fonctions et l'utilité des produits ou services en fonction des besoins du client.
  • Assurer la satisfaction du client grâce à une communication continue et une gestion de la relation ; résoudre tout problème post-vente.
  • Maintenir le contact avec les clients actuels et anciens, en les informant des nouveaux produits, services et améliorations susceptibles de les intéresser.
  • Utiliser des outils de gestion des ventes pour la planification des ventes, la planification fournisseur et le suivi des opportunités.
  • Développer ses connaissances produits via des formations internes (WESCO) et fournisseurs.
  • Établir des relations solides avec les fournisseurs, incluant des visites conjointes régulières chez les clients.
  • Fournir des devis, seul ou en collaboration avec l'équipe de support aux ventes.
Qualifications :
  • Diplôme d'études secondaires ou équivalent requis ; un diplôme universitaire est préférable.
  • Expérience préalable en vente requise, une expérience en ventes externes est un atout.
  • Deux ans d'expérience dans l'industrie sont préférés.
  • Capacité à se déplacer chez les clients et fournisseurs actuels et potentiels.
  • Disponibilité pour un horaire flexible et des déplacements occasionnels avec nuitées.
  • Excellentes compétences en vente et en négociation.
  • Capacité à concevoir et animer des présentations.
  • Excellentes compétences interpersonnelles.
  • Communication efficace, à l'écrit comme à l'oral.
  • Aptitude à travailler en équipe.
  • Maîtrise de la suite Microsoft Office.
  • Connaissance des techniques de publicité et de promotion des ventes (préférée).
  • Capacité à se déplacer entre 50 % et 75 % du temps.
Environnement de travail :Ventes externes - Le travail est généralement effectué dans un bureau, mais des déplacements sur les sites clients ou dans les entrepôts peuvent être nécessaires. Des périodes de conduite prolongées avec arrêts fréquents peuvent être requises. Exposition possible aux conditions météorologiques extérieures.As a Representative - Outside Sales, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the company's products and/or services. Your primary focus will be face-to-face selling and account management activities to meet sales revenue. You will be expected to engage with all levels of the customers' organizations including technical, operations, supply chain and executive management. You may be required to develop and deliver sales bids, presentations, proposals and/or product demonstrations.Responsibilities:
  • Assess customer needs and suggest products, services and/or solutions and ensure a smooth sales process.
  • Executes and expands assigned customer account plan(s) which is developed in conjunction with management.
  • Executes on billing margin initiatives through value added services, marketing programs, and supplier engagement.
  • Prospects potential customers, including cold calling and developing leads through referral channels.
  • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
  • Demonstrates the functions and utility of products or services to customers based on their needs.
  • Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
  • Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
  • Utilizes sales management tools for sales planning, supplier planning and documenting opportunities.
  • Develops and grows product knowledge through WESCO and supplier training.
  • Develops strong relationships with suppliers, including performing regular joint sales calls.
  • Provides quotations directly or in conjunction with sales support team.
Qualifications:
  • High School Degree or Equivalent required; Bachelor's Degree is preferred
  • Prior sales experience required, outside sales preferred
  • Two years of industry experience preferred
  • Ability to travel to current and potential clients and suppliers
  • Ability to work flexible schedule and occasional overnight travel
  • Excellent sales and negotiation skills
  • Ability to develop and deliver presentations
  • Strong interpersonal skills
  • Effective communicator both written and verbally
  • Ability to work in team environment
  • Strong Microsoft Office Suite skills
  • Knowledge of advertising and sales promotion techniques (Preferred)
  • Ability to travel 50-75% of the time
Working Environment: Outside Sales - Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities. Driving may be required for an extended period of time with frequent stops and starts. Can be exposed to outdoor weather conditions.About Us:This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.For eligible positions, compensation may also include participation in a bonus or sales compensation plan paid according to achievement against sales targets and/or business objectives. Depending on the role, equity and other forms of compensation may also be provided as part of a total compensation package. In addition, Wesco offers a full range of benefits such as paid time off, medical/dental/vision insurance, and retirement savings plans for eligible employees. More information about benefits is available .About the Team:At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive and active community engagement, we create an environment where every team member has the opportunity to thrive. ​Learn more about Working at Wesco and apply online today!​Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.​Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

WESCO International