Ground Crew
Canada Lands Company View all jobs
- Toronto, ON
- Temporary
- Full-time
Location: CN Tower - Attractions, 290 Bremner Blvd, Toronto, ON
Employment Status: Employee (Seasonal) Reason for Hire: AdditionShort SummaryTo prepare EdgeWalk guests for their experience by orienting them to the attraction and instilling a sense of safety and confidence. Screen guests for any and all falling hazards. Assess and negate any risks presented by guests on the walk. Assist guests with fitting of appropriate clothing (walksuits, gloves, shoes, hats, jackets etc.) and harnessing.Job DescriptionRequirements
- Maintain uncompromised attention to safety
- Open and close the Ready Room area according to standard operating procedures
- Ensure that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining impeccable standards with a solid product knowledge
- Responsible for checking guests and removing any and all falling hazards
- Tie off all falling hazards which are required by the guests and cannot be removed ie: eyeglasses, rings etc.
- Responsible for safety inspections of all gear including; harnesses, shoes, jackets, lanyards and accessories
- Assist guests with ensuring their valuables are stored in lockers
- Selecting appropriate walksuits, hats, gloves, shoes and jackets for guests
- Select appropriate harnesses for guests
- Assist Sales, Marketing and Communications with media tours and promotions
- Assist Managers with inventory checks and procedures
- Solicit guests for the EdgeWalk in and around the CN Tower
- Participate in walks when available to visually promote the EdgeWalk experience
- Perform additional duties as directed by Associate Manager, EdgeWalk and Supervisors, EdgeWalk
- A diploma from a secondary school is required
- Prior face to face customer service experience is preferred
- Bilingualism (English/French) is an asset