Senior Technical Functional Analyst - Oracle EBS Supply Chain Management (SCM)
BC Ferries
- Vancouver, BC
- Permanent
- Full-time
- Support Critical Business Functions – Ensure Oracle EBS supports finance and supply chain operations with speed, accuracy, and stability.
- Lead Enhancements & Customization – Design and implement solutions that scale with the business, ensuring Oracle EBS meets our long-term strategic goals.
- Provide Reliable System Support – Quickly resolve issues, minimize downtime, and keep operations moving.
- Reduce External Dependency – Help us reduce reliance on external consultants by providing deep in-house expertise.
- Acting as the subject matter expert (SME) for Oracle EBS Supply Chain modules and collaborating with business users to identify gaps and recommend Oracle-native or custom solutions;
- Working closely with technical teams to design, develop, test, and implement enhancements, interfaces, customizations (RICE components), and reports (BI Publisher, Oracle Reports, etc.);
- Providing day-to-day support for Oracle EBS SCM users, including troubleshooting system issues and resolving service requests (SRs);
- Leading or supporting SCM-related project initiatives, including implementations, upgrades, patching, and integrations with third-party systems;
- Supporting cross-module activities involving Finance (AP, GL), Projects, and Procurement;
- Ensuring proper documentation of solutions, configurations, test cases, and user procedures;
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, Supply Chain Management, or a related field
- A minimum 7 years of hands-on experience with Oracle E-Business Suite (EBS), specifically in Supply Chain modules such as Purchasing (PO), Inventory (INV), Procurement Contract, iProcurement, and Advanced Pricing
- Proven techno-functional expertise, with experience in both configuring Oracle applications and developing or supporting RICE components (Reports, Interfaces, Conversions, Extensions)
- Strong experience in business process analysis, requirements gathering, solution design, and user support for Oracle SCM processes
- Demonstrated success in supporting or leading Oracle EBS implementations, upgrades, or enhancements
- Experience with SQL, PL/SQL, and development tools such as Oracle Forms, Reports, and BI Publisher
- Experience integrating Oracle EBS with third-party applications or other Oracle modules (Finance, Projects, etc.)
- Strong analytical and problem-solving skills, with the ability to debug issues across functional and technical layers
- Strong communication skills and a proven ability to work effectively with cross-functional teams, including business users, developers, DBAs, and project managers
- Oracle certifications (e.g., Oracle E-Business Suite R12 Supply Chain Certified Implementation Specialist) are preferred
- Experience with Oracle Cloud application implementation or support is a strong asset
- Training or certification in ITIL, PMP, or Agile/Scrum methodologies is considered an asset