The Leader, Area Program, ensures the overall quality of service delivery and the technical aspects of construction services in a region. This includes communicating, monitoring and meeting key performance indicators for the service line. The incumbent conducts regional audits to assess compliance as well as risk management within the geographic area, including monitoring activities and reporting on risks that will affect the regional service line. The incumbent manages the Client-Partner relationship at a regional level within the assigned program.Primary
Manage risk, communicate proposed solutions to internal and external stakeholders
Assist in developing service level arrangements to meet Client-Partner requirements for special or unique programs
Communicate, monitor and meet regional service line key performance indicators
Lead service line team to provide required support within the program (e.g. multiple projects and contracts involving varying complexities, values, disciplines and costs)
Implement risk management framework for the service line (e.g. monitor activities and report on risks)
Ensure dissemination and understanding of service line information within the region
Ensure service line compliance with corporate policies and procedures
Ensure the integration of security considerations into service delivery
Promote business development for the service line in the region
Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
Ensure quality standards are met, in line with corporate and Client-Partner expectations
Other
Provide support to service line initiatives
Other duties as assigned
General and Specific Knowledge
Best practices, methods, trends and legislation in construction, engineering and architecture
Best practices, methods, and trends in managing modified design-build contracts
Best practices, methods, and trends in managing facilities maintenance and inspection, testing, & minor repair contracts
Procurement mechanisms
Service line policies and procedures
Project, contract and risk management principles
Health and safety management
Formal Education and/or Certification(s) and Experience
Minimum: college diploma in engineering, applied science or related field with eight years’ relevant experience, or the equivalent
Preferred: university degree in one of the above fields and/or applicable certification or licence (e.g. Certified Engineering Technologist, Association of Architectural Technologists of Ontario, P.Eng)
Abilities
Use applicable computer software and operating systems
Apply project, contract and risk management techniques
Demonstrate leadership skills
Development and Leadership
Provide functional oversight and leadership for service line personnel
Working Conditions
Typical office environment with occasional travel
Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment
Check out the benefitsWorking with DCC offers excellent opportunities for growth – and entitles you to one of the job market’s best benefits packages. In your role as Leader, Area Program, your package is valued at 25% to 30% of your salary.Your package will include:
Public service pension
100% employer-paid annual sick leave, health and dental premiums, and life, accidental death, and short- and long-term disability insurance
$400 Wellness Allowance (e.g., gym membership)
$1,500 for mental health services on top of regular $1,500 paramedical coverage
$750 Health Care Spending Account (for some medical expenses that aren’t covered under provincial plans or our standard insurance plan)
Telus Virtual Health Care
Maternity and parental leave top-up plan to 93% of regular gross earnings for a maximum of 37 weeks
Hybrid workplace options including $400 allowance every two years to support work-from-home options
Enhanced inConfidence employee and family assistance program
