
Pension & Benefits Administrator
- Toronto, ON
- Permanent
- Full-time
- Support the Pension & Benefits Team and act as the back up related to various global benefits and pension related issues
- Continually look to enhance and find efficiency in processes and present them to the Lead
- Responsible for timely and accurate invoice processing, all tracking requirements and entry into Basware
- Oversee all pension and benefits invoices for accuracy, coordinates payments through various accounting process
- Support PEX with complex benefits claims escalations or pension plan administrative issues
- Manage with accuracy any required enrollments/terminations into any programs where automations do not exist
- Manage any error reports not only for correction but root cause impact and present recommend changes to Lead
- Develop process improvement options and present to the Manager
- Monitor HR customer feedback and raise continuous improvement opportunities to People Experience leadership, HRBPs, and COEs through appropriate governance channels and develop any new guidelines and educations both internal and external stakeholders
- Support legacy Executive and closed plans globally including individual coverage to ensure appropriate coverage and looking for process improvements to mitigate risk of closed plans
- Bachelor’s degree in Human Resources or related field, professional HR, and/or benefits CEBS/GBA) designation considered an asset
- 1-3 years of benefits and retirement experience and expertise in process, policies, and procedures
- Strong vendor management and ability to multitask competing priorities in a fast-paced environment
- Take direction well and be open to feedback
- Detail-oriented execution of routine and complex processes
- Proactive focus on continuous improvement and looking for creative solutions or process improvements daily
- Excellent project management, planning, and organizational skills
- Demonstrated proficiency in Microsoft Excel, including functions, pivot tables, and data analysis