Account Management - First Line Client Liaison/KYC Officer, Analyst

MUFG

  • Toronto, ON
  • Permanent
  • Full-time
  • 6 days ago
Do you want your voice heard and your actions to count?Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.Role OverviewThe Analyst, AMT ("Account Management Team") will be responsible for the performance of KYC ("Know Your Customer") client on-boarding, reassessments and other related requests related to the book of work of MUFG Bank Ltd, US branch. The Analyst will act as SME for First Line of Defense and engage clients, RMs, compliance and other stakeholders as appropriate to deliver on goals of the team.Responsibilities1. Client Onboarding & Relationship Management
  • Ensure timely execution of client onboarding processes and escalate any deals at risk to management proactively.
  • Customize emails to streamline KYC requirements to enhance client experience and reduce complexity.
  • Engage directly with clients, including treasury, legal, and compliance teams, and coordinate access to deal sites.
2. KYC Due Diligence & Risk Assessment
  • Collaborate with internal and external stakeholders to support comprehensive KYC reviews.
  • Respond to RFIs related to KYC, risk, and compliance issues with accuracy and timeliness.
  • Maintain deep understanding of client relationships and product risk across global and local business areas.
3. Compliance, Standards & Performance Monitoring
  • Adhere to MUFG's global and U.S. KYC standards and procedures for the First Line of Defense.
  • Meet performance metrics including deal deadlines, document collection SLAs, and KYC quality benchmarks.
  • Identify and escalate risk flags through training and guidance from governance and advisory teams.
4. Stakeholder Collaboration & Escalation Management
  • Partner with RMs and product groups to address AML, sanctions, and compliance issues effectively.
  • Communicate assertively and professionally with internal and external stakeholders.
  • Develop subject matter expertise in assigned verticals.
5. Operational Support
  • Adhere to policy requirements and timely training completion.
  • Be a team player and cross-support team members and/or other verticals as assigned by Director
  • Support cross-functional initiatives and projects assigned by management, including VP/Director-led efforts.
  • Support and enable GCIB to meet its goals/targets, help reignite revenue growth & facilitate other pillars of our bank/FLODCO strategy including“one FLODCO team”attitude.
Qualifications
  • Prior 1-3 years experience of working with Corporate Banking clients (preferably in Client Onboarding & KYC area)
  • Ability to work in a fast paced culture and deadline driven environment
  • Keen interest in understanding BSA/AML, OFAC & Sanctions laws and regulations
  • Exhibit culture of strong risk principles
  • Ability to engage local & overseas stakeholders in different time zones
  • Bachelor's degree in Business, Finance, Economics or equivalent work experience
  • CAMS (Certified Anti-Money Laundering Specialist) Certification is considered an asset
  • Proficiency in MS Word; MS Excel;
  • Excellent communication skills;
  • Strong reasoning and problem solving skills;
  • Excellent multitasking skills and task organizing ability;
  • Strong time management skills, Ability to perform in a deadline driven environment;
  • Openness to learning new technologies. We are exploring updates and migration to various systems and tools not limited to PowerBI, MS Copilot.
The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch (“MUFG Bank Canada”) or MUFG Securities (Canada), Ltd. (“MUFG Securities Canada”). The job description relates to the general nature, scope, quantity and quality of work contemplated for the position. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.
  • As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code. Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.
  • As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario). Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.

MUFG