Sales Change Management Director

OpenText View all jobs

  • Toronto, ON
  • $130,000-170,000 per year
  • Permanent
  • Full-time
  • 21 days ago
OPENTEXT - THE INFORMATION COMPANYOpenText is one of the world’s largest enterprise software providers, delivering mission-critical software that keeps the digital world running. In an AI-first world, success depends on secure, connected, high-quality, and well-governed data. Across industries and around the world, OpenText is empowering organizations and individuals to see information in new ways, unlocking AI’s full potential by unifying data across systems, ensuring accuracy and context. Join us to be part of a winning team that leads the way by unlocking data, connecting people and processes, and fuelling AI with trustTHE OPPORTUNITYWe are seeking a highly strategic and influential Sales Change Management Director to join our global Sales Strategy & Transformation team. Reporting to the VP of Sales Strategy and Transformation, this role operates as a trusted advisor and key strategic partner to global sales leadership, helping shape, influence, and accelerate adoption of critical transformation initiatives.This role goes beyond execution—driving enterprise‑level change strategies, cross‑functional alignment, and long‑term capability building across our worldwide Sales organization. The ideal candidate brings a proactive, data‑driven mindset, operating comfortably with ambiguity and guiding senior stakeholders through complex, multi‑workstream transformation.Working in a highly visible, fast‑paced global environment, the successful candidate will lead and influence in the following areas:Change Strategy & Planning
  • Define comprehensive change strategies for enterprise-wide sales programs, ensuring alignment with organizational objectives and sales transformation roadmaps.
  • Conduct sophisticated impact assessments and stakeholder analyses across regions, roles, and business units.
  • Architect adoption strategies and long-range change plans that support both immediate outcomes and sustainable transformation.
Cross‑Functional Alignment & Leadership Influence
  • Partner closely with senior sales executives, program sponsors, HR, Enablement, Marketing, and Operations to ensure clarity, alignment, and consistent messaging.
  • Facilitate strategic working sessions with global leaders to ensure prioritization, sponsorship, and integrated planning.
  • Advise leaders on communication strategies, readiness concerns, and organizational implications.
Communication, Engagement & Narrative Design
  • Develop high‑impact communication frameworks, executive-ready messaging, and stakeholder engagement strategies that drive awareness, alignment, and belief.
  • Support leaders in communicating vision and guiding teams through ambiguity during transformation.
Enablement Partnership & Execution Excellence
  • Collaborate with Enablement teams to embed change into training, certifications, onboarding, and field tools.
  • Ensure sales teams have the resources, skills, and clarity required to adopt new processes, technology, and behaviors.
Organizational Change Capability Building
  • Coach and mentor regional leaders, managers, and program owners to enhance organizational change maturity.
  • Create toolkits, frameworks, and repeatable models to scale change capability across global teams.
Risk, Readiness & Mitigation Management
  • Anticipate resistance patterns, business risks, and cultural barriers; develop data-driven mitigation strategies.
  • Establish readiness scorecards and conduct cross‑functional reviews with senior leaders.
Performance Measurement & Continuous Improvement
  • Build and manage change KPIs, dashboards, and feedback mechanisms to track adoption and performance.
  • Analyze data to recommend adjustments that improve execution, readiness, and long‑term behavior change.
AI-Driven Optimization & Automation
  • Utilize AI-enabled tools to improve communication development, enhance stakeholder insights, streamline analysis, and accelerate readiness assessments.
  • Advise leadership on opportunities to leverage AI for change monitoring, adoption tracking, and predictive insights.
WE LOOK FOR SOMEONE WITH
  • 10+ years of organizational change management experience, ideally within enterprise software, SaaS, or global consulting environments.
  • Proven experience leading large-scale, cross‑functional transformational programs involving technology, process, and organizational change.
  • Strong command of change methodologies (ADKAR, Prosci, Kotter, McKinsey Influence Models) and the ability to contextualize frameworks to the business.
  • Executive-level communication skills with the ability to influence globally distributed senior leadership teams.
  • Experience designing and measuring change KPIs, readiness models, and adoption frameworks.
  • Advanced proficiency using modern project management, collaboration, and analytic tools.
  • Demonstrated ability to navigate ambiguity, drive clarity, and unify diverse stakeholder groups across the organization.
WE BELIEVE THIS PERSON
  • Operates as a strategic thought partner, not just an executor bringing clarity, insight, and forward-thinking solutions.
  • Communicates with confidence and executive presence, adept at engaging C-level leaders and cross-functional global teams.
  • Excels at structured problem-solving, translating complex challenges into actionable strategies.
  • Thrives in environments where priorities shift and continuous iteration is essential to success.
  • Models curiosity, resilience, and a growth mindset, actively exploring emerging trends in change, AI, and organizational effectiveness.
  • Works transparently, embracing a “work out loud” culture that encourages collaboration and continuous feedback.
ONE LAST THINGOpenText is more than a company—it’s a global community built on trust, accountability, and innovation. Join us in shaping the future of how organizations harness information, protect privacy, and embrace the power of AI. Choose OpenText because you want to make an impact, drive meaningful change, and be part of a culture where people and ideas thrive.OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.Salary Range:$130,000 - $170,000 Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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