Treatment Coordinator - Skyline Dental Associates

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  • Ottawa, ON
  • $25.00-28.00 per hour
  • Permanent
  • Full-time
  • 29 days ago
Get to Know Us:At Skyline Dental Associates, we are committed to providing exceptional, patient-centered dental care in a warm and welcoming environment. We offer a comprehensive range of services—including family and general dentistry, cosmetic treatments, dental implants, teeth whitening, sedation dentistry, and emergency care—using modern techniques and state-of-the-art technology to ensure optimal results and comfort.At the heart of our practice is a strong focus on compassion, communication, and patient comfort. Our team takes the time to build lasting relationships and develop personalized treatment plans that support long-term oral health.Joining Skyline Dental Associates means becoming part of a collaborative and dedicated team that values professionalism, continuous learning, and making a positive impact in the community we serve.Schedule:Monday to Thursday 7:45am-4:30pmOccasional FridaysWhat Sets Us Apart:
  • Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
  • Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
  • Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
  • Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
The wage for this Treatment Coordinator position is $25-$28/hour depending on skills, experience, and location.Please note that this is a new job opening.Your Role:
  • Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
  • Support treatment planning by coordinating appointments and follow-ups with the dental team
  • Present treatment costs, collect payments, process insurance claims, and assist with payment plans
  • Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
  • Maintain accurate patient records and ensure smooth scheduling to optimize chair time
  • Collaborate with clinical and administrative staff to deliver seamless, high-quality care
  • Uphold privacy, ethical, and regulatory standards in all patient interactions
About You:
  • Previous clinical experience as a Treatment/Scheduling Coordinator is required
  • Knowledge and understanding of dental treatment plans and ability to educate patients is required
  • Experience with dental software programs is required
  • Strong customer service experience
  • Previous Dental Assisting experience is preferred
  • NDAEB certification is preferred
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

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