Switchboard Operator

Nanaimo, BC
Temporary
Full-time

13 days ago

Close DateLocationNanaimo Regional General Hospital (NRGH) - Nanaimo, BC V9S 2B7 CA (Primary)Work Area (FBA Only)NRGH SwitchboardMulti-SiteNoTravel RequirementNo travel requiredShift Start Time/End Time0700-1500 0800-1600 1100-1900 1500-2300Days OffRotatingVacancy TypeTemp PTSalary Range (Hourly Rate)$28.39 - $28.39Paid FTE0.61Worked BI-WEEKLY HOURS45.75Planned Start DateApr. 24 2026Approximate End Date (For Temporary Assignments ONLY)Apr. 23 2027Pending Return of IncumbentYesCRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)NoJob DescriptionIn accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.The Switchboard Operator is responsible for operating a switchboard computerized phone system to receive and direct calls and/or relay information using contact center technology, public address systems, and associated communication equipment across multiple acute care sites for all services provided by Island Health simultaneously and independently. This role involves monitoring various alarms and following established procedures during emergency situations.QUALIFICATIONS:Education, Training And ExperienceGrade 12 and one (1) year's recent related experience or an equivalent combination of education, training, and experience.Skills And Abilities

Ability to keyboard at 45 wpm.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to perform the duties of position.
Ability to organize work.
Ability to operate related equipment.

Link to Full Job DescriptionAdditional information for applicantsAdditional ClausesFBA: This temporary position may be extended or ended at the discretion of the hiring manager based on the departmental requirements.

Island Health

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