ES-U26-20 Employer Engagement Specialist, Integrated Employment Services

• Develop tailored employer engagement strategies to support hiring needs and promote inclusive practices.
• Advocate for diverse hiring practices to create opportunities for inclusion groups.
• Conduct regular employer outreach in-person, including site visits, to build partnerships and identify job opportunities.
• Maintain a detailed and updated job registry of current job openings and employer contacts.
• Advocate for job carving opportunities to create customized roles that align with clients’ specific skills and abilities.
• Align recruitment efforts with client goals, ensuring sustainable placements, and Job Starts for at least one year.
• Consistently meet KPI’s for Job Starts, and placements to ensure program success.
• Provide tailored support to clients by joining them for employment activities (interviews, etc.), as required.

• Collaborate with Career Specialists to match clients to suitable roles, ensuring alignment with client skills and employer needs.
• Collaborate with Retention Specialists to incorporate retention strategies during job development, ensuring employers are prepared to support clients post-placement.
• Oversee the onboarding process and provide ongoing support to ensure successful placements, and Job Starts.
• Conduct regular follow-ups with employers and clients to monitor progress and address challenges, focusing on long-term job maintenance.
• Facilitate direct referrals and maintain strong employer-client relationships.

• Plan and execute employer-focused events such as job fairs, workshops, networking sessions, etc.
• Plan and facilitate meet-and-greet events where employers can interact directly with job-ready clients to strengthen alignment.
• Actively engage with employers during events to enhance partnerships and job placement and employment opportunities.

• Track and report outcomes of events to assess effectiveness.
• Maintain up-to-date and accurate case notes of client and employer interactions, placements, and outcomes using case management systems, in compliance with funder and organizational standards.
• Ensure the allocated funding for placements is effectively utilized, consistently monitored, and gradually spent.
• Use mathematical and negotiation skills to manage and track contracts, claims, and expenditures.
• Compile reports to track metrics such as placement success rates, employer satisfaction, and retention outcomes.
• Define and track employer success metrics (e.g., increased retention rates for diverse hires), showcasing the benefits of inclusive hiring.
• Collect and manage employer claims, contracts, and Proof of Employment documentation.

• Stay informed about labour market trends, inclusive hiring practices, and employment legislation to refine engagement strategies.
• Use data analytics to improve placement and employment outcomes for inclusion groups and meet performance-based funding goals.
• Innovate recruitment strategies to address barriers for clients with complex needs.
• Create customized engagement plans for small and medium-sized businesses, addressing barriers to inclusive hiring (e.g., shared staffing models, subsidized accommodations, etc.).

• Participate in ongoing professional development in inclusive hiring practices, data-driven engagement strategies, employer-client relationship management, etc.
• Maintain professionalism and always adhere to workplace policies, ensuring focus and productivity in all environments.
• Adhere to the organization’s business casual dress code during work hours, whether onsite, online, or when working offsite.
• Maintain an on-camera presence during virtual meetings.
• Be available to work a hybrid model with at least two in-office days per week and additional onsite presence as required. In-person attendance is a mandatory requirement of the role and cannot be accommodated for remote work on these days.
• Travel within the GTA to attend employer site visits, trainings, networking events, community outreach activities, etc.
• Flexibility to work evenings and weekends when needed to support program goals or employer relationships.
• Replace work-from-home days with in-office or offsite attendance for employer networking, team collaboration, or other organizational needs.
• Perform additional tasks as required to support organizational needs, and program delivery.

• Post-secondary diploma/degree in marketing, business development, career development, or a related field.

• 2+ years in employer engagement, recruitment, or workforce development.
• Proven track record working with diverse client populations and building employer partnerships.

• Strong communication, mathematical skills, judgment, problem-solving, and relationship-building abilities.
• Advanced proficiency in MS Office, CRM systems, and digital tools.
• Experience with data analysis and reporting.

• Certification in Career Development, (e.g., CCDP) and/or Human Resources.
• Knowledge of local labour markets and workforce needs.
• Multilingual capabilities (e.g., French, Spanish, Mandarin, Arabic).
• Valid driver’s license and access to reliable transportation for travel within the GTA.
• First Aid/CPR certification.

• Be part of a mission-driven, inclusive organization that values people and impact.
• Comprehensive benefits package and pension plan.
• Access to training, mentorship, and career development opportunities.
• A dynamic team environment focused on learning, growth, and making a difference.
• Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.

Springboard