Product Operations Manager, Operational Excellence

Okta

  • Canada
  • $100,000-150,000 per year
  • Permanent
  • Full-time
  • 22 hours ago
Get to know OktaOkta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.Join our team! We're building a world where Identity belongs to you.We're looking for a highly organized and detail-oriented Product Operations Manager with a strong focus on Operational Excellence and Process Automation. This individual will be crucial in optimizing the efficiency and effectiveness of our Product organization by managing key operational initiatives, supporting team member development, and driving automation across all internal processes. The ideal candidate thrives in a fast-paced environment, possesses excellent communication and interpersonal skills, and is passionate about fostering a high-performing product team through scalable solutionsKey Responsibilities
  • Quarterback strategic forums and executive engagement across the product organization, including leadership offsites and cross-functional initiatives. Leverage feedback loops to align stakeholders, prioritize initiatives, and continuously improve operating cadences across Product
  • Own and evolve operational workflows for external-facing programs such as customer advisory boards, analyst engagements, and industry evaluations. Implement scalable systems for request intake, resourcing, approval workflows, and logistics coordination (for Product org)
  • Support GTM and product enablement readiness by working with Product ops members to build consistent, repeatable processes around product launch execution. Partner with PM, Marketing, and Enablement to streamline deliverables, content workflows, and feedback collection across teams.
  • Lead resource planning, headcount forecasting, and capacity management in partnership with Product leadership and Finance. Ensure teams are staffed appropriately against business priorities and contribute to quarterly budget reviews and future-state planning.
Required Skills & Qualifications
  • 3+ years in Product Operations, Program Management, or related functions with increasing responsibility and exposure to executive stakeholders.
  • Strong operational rigor and systems thinking, with experience designing and managing cross-functional programs at scale.
  • Advanced communication and stakeholder management-able to influence across functions and seniority levels, with excellent written and presentation skills.
  • Executional excellence under pressure, especially in time-sensitive, high-visibility environments (e.g. analyst reports, executive events, launch cycles).
  • Data-literate with a strategic mindset, able to track performance, identify gaps, and continuously improve processes.
  • Fluent in modern collaboration and workflow tools, such as Asana, Pendo Confluence, and Google Workspace; Expertise with analytics or budgeting tools is a plus.
  • Proactive, collaborative, and highly organized, with the ability to juggle multiple complex work-streams across time zones and functions.
#LI-MM
#LI-RemoteBelow is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: . The annual base salary range for this position for candidates located in Canada is between:$100,000-$150,000 CADWhat you can look forward to as a Full-Time Okta employee!
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Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta .Some roles may require travel to one of our office locations for in-person onboarding.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this to request an accommodation.Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at .U.S. Equal Opportunity Employment InformationIndividuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Pay TransparencyOkta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, .Voluntary Self-Identification of Disability
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PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.The foundation for secure connections between people and technologyOkta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Okta