Mental Health Systems Navigator (Permanent/Full-Time)
Siloam Mission
- Winnipeg, MB
- Permanent
- Full-time
- Initiate engagement and build relationships with Siloam Mission's Community members;
- Respond to crisis/emergent situations as required;
- Identify needs of individuals who are in crisis that may require; emergency support and/or referral based on the presenting circumstances;
- Conduct assessments and brief solution-focused interventions;
- Create and support risk management plans for complex client needs;
- Provide street-based education, resource information, complete referrals, and act as an advocate to ensure those accessing Siloam Mission are linked to mental health supports;
- Develop and implement educational programming and facilitate groups aimed at addressing challenges and needs specific to those experiencing homelessness, addictions, and or mental health concerns;
- Perform outreach duties covering the surrounding Siloam Mission area (i.e., outside the building, parking lots) assessing potential participants in need of support or services via foot patrol.
- Completion of a health or human service degree such as social work, psychology, counselling, or equivalent years of experience;
- Experience and demonstrated knowledge in mental health and/or addiction field;
- Experience in crisis intervention, completing assessments, service planning, and goal setting;
- Experience working in Housing First and an understanding of a variety of housing models including Housing First and Recovery-based;
- Knowledge of community resources for homelessness, health, mental health and substance use;
- Demonstrated understanding of the unique issues and barriers affecting those experiencing poverty and homelessness;
- Good understanding of colonization and its impact on Indigenous peoples;
- Ability to work within a harm-reduction framework;
- Ability to work from a trauma-informed perspective;
- Excellent critical thinking and problem-solving skills;
- Excellent written and verbal communication skills;
- Highly developed understanding of and proven ability to communicate appropriate professional boundaries;
- Excellent interpersonal skills and the ability to form relationships with marginalized individuals;
- Demonstrate maturity and excellent ability to work well in a team;
- A compassionate and empathetic outlook and ability to convey these characteristics in relationship with participants;
- Experienced user of Microsoft Word, Excel and Outlook;
- Experience in working with HIFIS4 and asset;
- Demonstrated knowledge of NVCI, ASIST, CRP/First Aid, Mental Health First Aid training (MHFA), Motivational Interviewing is preferred;
- Must be willing to travel between sites to provide scheduled programming.
- Works closely with Health Services staff, Community Members, Volunteers and various other departments of Siloam Mission.
- Hours of work: Monday - Friday, 11:30 am - 8:00 pm, with occasional weekend and evening hours. Overtime may be offered when necessary;
- Hazardous conditions could include potential violent outbursts from community members toward staff or other community members;
- Will travel between 300 Princess St and 210 Evanson St.
- Provides a safe environment by ensuring adherences to Workplace Safety and Health;
- Regulations and Policies, Infection Control Guidelines, WHMIS and Safe Work Procedures. Immediately investigates and recommends corrective action on any unsafe acts, work conditions, incidents, near misses, injuries or illnesses;
- Demonstrates understanding of role and responsibilities in fire prevention and disaster preparedness and participates in safety and health training programs including the facility's Fire, Disaster and Evacuation Plan;
- Supports an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of services. Community Member safety is a standing item for all individual and departmental meetings.