Medical Office Assistant-TH
- North Vancouver, BC
- Permanent
- Full-time
Location: 138 13th Street East Suite 220, Vancouver, BC (On-site position)Who is TELUS Health?TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.Do you share our passion?Let's create a healthier future, together!Create awesome experiences for our customers!Our team and what we'll accomplish together:At TELUS Health - Care Centres, we have one of the largest networks of Care Centres in Canada. We are leveraging the power of technology to provide Canadians with better health outcomes. Connecting health teams, streamlining workflows, and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiency.We are looking for enthusiastic, customer service minded individuals who want to work in a collaborative, friendly and supportive environment!As a Medical Office Assistant you will provide excellent client care by assisting the medical and professional staff in managing client activity. You will develop strong relationships with other health care providers in the community including general practitioners and specialists. To this end, you will work together with support staff, in various physician and health care provider's offices, to build one-on-one relationships that will facilitate ongoing communications and cross-referrals.What you'll do:
- Scheduling appointments and arranging for specialist consultations
- Preparing clients for tests and examinations
- Updating medical records
- Contacting clients to remind them of required tests, examinations and follow up consultations
- Participating in the company's health plan programs
- Connecting with clients, supporting continuity of care
- Provide support for general office administrative functions including medical records management
- Minimum of 3-5 years of healthcare experience and medical terminology required
- Medical Office Assistant Certification preferred
- Electronic Medical Record (EMR) experience required
- Good knowledge of Word, although more extensive computer knowledge is and asset as well as 45 words per minute typing speed
- Exceptional organizational and customer service skills
- A team player capable of interacting professionally with staff and physicians with a positive attitude
- Ability to handle and communicate effectively with challenging clients
#LI-OnsiteSalary Range: $23-$34Performance Bonus or Sales Incentive Plan: 0%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.