Unit Clerk | Permanent Full Time | Non Union
Sienna Living
- Elmira, ON
- Permanent
- Full-time
- Responding to all resident and visitor inquiries as to their first priority in a diplomatic manner.
- Ensures all complaints are forwarded to the Manager in writing.
- Greeting all visitors to the building and ensuring that their needs are addressed in a pleasant and unhurried fashion.
- Conducts mini tours in accordance with policies and procedures.
- Provide clerical and computer support to all managers as requested.
- Complete the required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
- Performing other duties as assigned.
- Completion of grade 12 education.
- Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
- Excellent verbal and written communication skills.
- Positive attitude and proven customer service skills through related work experience.
- Proven organizational skills and ability to multi task.
- Problem-solving and complaint resolution skills.
- Excellent customer service skills in all personal interactions with visitors, families, residents and team members.
- All applicants must successfully pass the prescribed Vulnerable Sector Check.
- Experience in a Healthcare industry an asset.
- Additional applied courses i.e. office administration preferred.