IT Continuity/Disaster Recovery Analyst, Deloitte Global Technology
Deloitte
- Toronto, ON
- $47,000-78,000 per year
- Permanent
- Full-time
Reference code: 125834
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Experience a firm where wellness matters.
- Be expected to share your ideas and to make them a reality.
- Partners with IT Continuity, Disaster Recovery & Resilience Leader to develop and maintain IT Continuity/Disaster Recovery plans and procedures. This will include but not limited to reviewing, updating, and expanding plans and protocols.
- Conducts risk assessments for various departments and functions, analyzing potential business impact of unpredictable business interruptions such as natural disasters, security breach, legal claims, and market disruptions.
- Collaborates with IT staff to develop and implement best practices to protect and restore data and systems in the event of natural disasters, viruses, and hackers.
- Identifies and implements recovery operations and methods to allow the company to function at limited or partial capacity in the event that part or all of the infrastructure is damaged or destroyed.
- Collaborates with service owners in the creation and facilitation of practice drills for plan execution.
- Work with multiple teams to analyze and develop detailed plans for the migration of services to alternative hosting locations where applicable. Focus will be on cloud technologies where possible.
- Communicate weekly updates to leadership on status of planning and migration activities.
- Where possible, identify improvements in migration processes and implement automation to reduce time and resources required to complete the tasks.
- Ensure all SLAs for recovery are met.
- Work with the appropriate team members to ensure proper continuity planning and testing has been completed and approved.
- Ensure all change management processes are followed as required.
- Bachelor’s Degree
- In-depth knowledge of ServiceNow Platform and Business Continuity Module (BCM)
- Disaster Recovery Experience
- In-depth knowledge of Microsoft Windows Operating Systems
- In-depth knowledge of cloud vendors and technology, specifically Microsoft Azure
- Effective analytical, troubleshooting, and problem-solving skills
- Experience in recognizing and handling confidential/sensitive information
- Must demonstrate a professional and prompt responsive attitude toward service delivery and customer service
- Ability to positively participate in an inclusive team culture
- ITIL Certification
- In-depth knowledge of replication technologies including both on and off premises, and Microsoft Azure backup
- Knowledge of Veeam backup and replication
- General knowledge of VMware, Microsoft SQL Servers and Oracle Servers
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.