Assistant Coordinator; Intramurals

• Provides management oversight for 10-18 intramural leagues per term and more than 16,000 participants each year
• Manages all intramural bookings and program registration through Fusion software
• Schedules league games for over 500 teams per term
• Routinely attends intramural games and recreational events
• Provides statistical reports of user activity and assists in the evaluation of the intramural program to guide program improvement
• Responsible for program records including accounts of staff; qualifications; a program manual with policies and operations; submitting and monitoring staff payroll information; files, and invoicing
• Support departmental events such as the Athletics and Recreation Open House and the Warrior Recreation Leadership Reception

• Works collaboratively with the Coordinator of Recreational Sports regarding all aspects required to operate the day-to-day of the intramural program
• Works collaboratively with the Coordinator, Recreational Sports and the Coordinator, Business Operations in facility scheduling, program registration, and overall program collaboration where efficient delivery of services to multiple stakeholders is essential
• Supports the Building Coordinators, PAC and CIF & FH and facility staff related to the setup and execution of responsibilities around the arena, field house, gyms, meeting rooms and outdoor spaces
• Works closely with the Warrior Recreation team and other staff to contribute to the advancement of the Department’s goals regarding participation and engagement opportunities
• Provides front line customer service to all intramural participants
• Advocating for the importance of recreational programming into both the academic and wellness conversation
• Supporting and promoting the departmental message to student groups and other campus partners
• Foster relationships with members of the campus community to build and grow a sustainable intramural leagues program
• Provides front line customer service to both internal and external program registrants

• Collaborating with the Coordinator of Recreational Sports to develop and manage the annual operating budget for the intramural program of around $550k-$650k per year
• Responsible for complex student payroll due to the large student staff population (300+ per year) that reports to this position
• Work with the Coordinator of Recreational Sports towards achieving annual revenue goals and projections within a comprehensive student fee and pay-as-you-play model
• Assisting the Coordinator of Recreational Sports in providing accountability reports including transparent budget reporting to SSAC (Student Services Advisory Council) when required
• Accountable to meet all payroll timelines and expectations of central finance and administration

• Directly hires, supervises, conducts performance evaluations, manages payroll, facilitates conflict management, and provides leadership opportunities and mentoring to over 300 intramural staff members and a student program coordinator
• Providing leadership, guidance, program planning expertise to staff (including human resources management, facilities scheduling, program registration, policy development, etc.)
• Facilitating orientation and training sessions for league staff, officials, and scorekeepers
• Contributing to a comprehensive student-leadership model that provides strong leadership and mentorship, along with policies and procedures to guide and empower the students
• Accountable for the risk management and liability of the intramural program
• Ensuring commitment and adherence to operate according to the Warrior Athletics and Recreation department policies and procedures by all league members
• Identify and anticipate trends through research and an understanding of best practices
• Firmly committed to a high level of customer service and be committed to student leadership development as a top priority
• Provides all necessary information to instructional leaders and officials including registration lists, contact information and special needs

• Supports the University of Waterloo’s commitment to the Okanagan Charter and the Wellness Collaborative’s priorities by providing supportive environments for physical activity, fostering

• community and a sense of belonging, generating a culture of well-being, and endorsing personal development
• Understands and advocates for the impact that physical activity can have in proactively supporting mental health, developing resilience, building social connections, and performing academically
• Considers the experiences of equity-deserving groups and potential challenges faced by our diverse community. Continually evaluates and evolves programming to overcome barriers to participation
• Aligns programs, communications, and staff training with institutional and departmental priorities, with oversight provided by the Sr. Manager, Wellness & Active Living

• A post-secondary degree or diploma is required, preferably in Kinesiology, Physical Education, Health Studies, or Recreation. An undergraduate degree is considered an asset
• Certified in Standard First Aid
• Safe Sport Certification is required
• Sport Official Certification (ages 16+) from an accredited NSO is an asset
• NCCP Coaching Certification is an asset
• 2-3 years of experience in recreation programming. Competencies include a demonstrated ability to relate to the student experience, outstanding customer service and communication skills
• Experience managing casual staff
• Experience as a sport official
• Competencies include a demonstrated ability to relate to the University student experience, and demonstrated initiative taken to engage various user groups and promote holistic wellness
• Outstanding customer service and communication skills, a high attention to detail, ability to work independently, and the ability to work in a team are vital to the success of this role
• Strong skills in program development and evaluation, problem solving, and financial management are necessary
• Proficient understanding of Rowan’s Law
• Proficient in Microsoft Word and Excel
• Competency with Fusion Software package is preferred
• Competency with Workday is preferred
• Intermediate knowledge of PowerPoint and Access
• Intermediate knowledge of SharePoint and OneDrive
• Proficiency in other electronic communications (i.e. email, social media) is necessary to ensure strong communication with staff and participants

University of Waterloo