Counter / Inside Sales Associate
Express Employment Professionals
- Ottawa, ON
- Permanent
- Full-time
- Health and Dental benefits after probation
- Company stock options plan
- Great team dynamic
- Regular weekday hours (no evenings or weekends)
- Loyal repeat customers
- Free parking
- Casual work atmosphere that’s always busy and buzzing
- Answer customer calls and e-mails providing them with friendly support in a timely manner
- Assisting customers, mainly contractors and home renovation companies, with selecting and purchasing various hardware products
- Enter orders into system (AS400)
- Suggest products to customers
- Set up / coordinate deliveries
- Help keep showroom in order and presentable
- Assist customers in person (plexiglass in place)
- Process payments for purchases
- Other duties as required
- Must be Fluently Bilingual (English / French)
- Excellent interpersonal skills and previous work experience in a customer service role, ideally in a similar setting (e.g. Home Depot, Home Hardware, Lowe's, Rona, etc.)
- Strong problem resolution and analytical mindset
- Excellent time management and multi-tasking skills
- Must be detail and goal oriented
- Must be able to work well in a team environment
- Able to manage and complete tasks with little to no supervision
- Own vehicle (Bus Accessible)
- Sales experience
- Wood working and hardware knowledge