Executive Pastry Chef
- Jasper, AB
- Permanent
- Full-time
- Lead the day to day operations of the pastry kitchen, through an active presence on the floor, leading your teams to deliver service excellence
- In collaboration with the other culinary leaders; oversee the entirety of the Pastry department. Banqueting, Outlets, Staff Cafeteria
- Effectively participate in managing the departmental budget through purchasing, inventory management, pricing, and labor cost
- Drive revenue and profit through the development and implementation of menu design, strategies, practices and promotions.
- Maintain food safety and sanitation of the pastry kitchen, through industry leading food safety protocols.
- Highly involved in sourcing products and building relationships with local vendors
- Represent the JPL at external events
- Collaborate with other departments to ensure effective operation of the hotel, and exceptional guest experiences
- Train and lead the pastry team, ensuring they have the skills, training and tools to deliver world class culinary experiences
- Take an active role with FOH leaders to ensure service colleagues are knowledgeable about the dessert menu and can speak with guests comfortably about menu items, ingredients, and techniques.
- Personally engage with clients and guests, ensuring exceptional culinary experiences
- Take initiative to ensure guest satisfaction metrics are met or exceeded, responding personally to guest feedback for pastry related items
- Participate in the recruitment and onboarding of new colleagues
- Promote the growth and development of internal talent
- Pro-actively participate in colleague engagement initiatives
- Adhere to all Company policies, procedures and values
- Other duties as assigned
- Demonstrated passion for cuisine, guest experience and colleague engagement
- Retail experience will be a strong asset
- Garde Manger experience recommended
- A strong understanding of local food products and current culinary & pastry trends
- Experience managing in a unionized environment is considered an asset
- Food Safe level 1 or VIHA recognized equivalent certification
- Interprovincial Red Seal or equivalent certification
- Proven organizational skills; managing multiple outlet environment
- Self-motivated, detail oriented, excellent work ethic with a high degree of responsibility
- Excellent oral and written communication skills
- Computer literate; well versed in Microsoft Office applications
- Proven ability to work in a fast-paced, customer service driven environment
- A team player with the ability to train, coach, build relationships and motivate employees.
- Practical understanding of productivity and labor cost
- Versed on calculation of food cost; Experience with conducting food inventories and understanding of inventory turn-over
- Understanding of safe work practices and initiatives to reduce or eliminate accidents
- Proven ability to drive revenues and profit, without sacrificing colleague and customer experiences
- Strong interpersonal and problem solving abilities
- Ability to taste all food products
- Ability to physically perform the duties of the Pastry Chef
- Subsidized staff accommodation assistance provided
- One complimentary meal per shift in our staff cafeteria
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
- Comprehensive wellness platform for employee mental health and wellbeing support
- Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
- Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and events
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor