Sr. System Support Analyst - Financial
Parrish and Heimbecker
- Winnipeg, MB
- Permanent
- Full-time
- Learning and Development Programs
- Dental, Vision, and Extended Health Care
- Tuition Reimbursement
- Employee Assistance Program
- Paid Time Off
- RRSP Matching
- Wellness Program
- Company Events
- Respond to daily support tickets in JIRA quickly and efficiently.
- Build positive relationships with end users by understanding their business and project needs.
- Analyze and research issues/system errors, working with end users, IT, and support teams to troubleshoot problems.
- Participate in analysis, documentation, and requirements gathering for software changes and new functionality.
- Support evaluation of overall system functionality to identify improvements and anticipate future needs.
- Assist with quality assurance testing for software updates and releases.
- Support ERP system audits to ensure data integrity and resolve related issues.
- Create and maintain defect reconciliation from data integrity investigations.
- Review and resolve system integration errors with end users, IT, developers, and support teams.
- Post-secondary degree in accounting and/or 2–4 years of accounting experience
- Strong customer service and relationship-building skills
- Experience with Microsoft Dynamics Business Central or Microsoft Dynamics Finance & Operations
- Strong analytical and problem-solving skills, with the ability to interpret conceptual situations
- High attention to detail
- Interest in leading and managing people
- Willingness to travel within Canada
We are sorry but this recruiter does not accept applications from abroad.