Fraud Management Specialist

Burnaby, BC
$77,400-87,100 per year
Permanent
Full-time

8 days ago

Description :Beem Credit Union: Banking for every journeyBeem is redefining what it means to be a credit union. With 80 years of cooperative history and a bold vision for the future, we’ve united to create a financial partner that offers both digital ease and people-first service.Our mission is clear: financial wellness for all. We help British Columbians achieve their goals through personalized advice, innovative technology, and genuine human connection.As one of BC’s largest credit unions, we serve over 200,000 members across 66 branches with $18 billion in assets under administration.If you’re passionate about making a difference and want to join a team that values collaboration, innovation, and purpose, join us on the journey.Learn more: www.beemcreditunion.caWhat this role is all about:The Fraud Management Specialist contributes to implementing, supporting, and monitoring systems and processes related to fraud to promote the protection of members, staff, and credit union assets. The incumbent partners with the Compliance team, branches, and departments to monitor fraud exposure and impact effectively and proactively, and to deliver fraud-related training; all contributing to a superior member experience. Acts as a subject matter expert and resource providing guidance on matters related to fraudulent activities and risk management.This role is eligible for hybrid work arrangements within British Columbia and requires flexibility to work a Tuesday-Saturday schedule.What you’ll do:Fraud Management

Conducts ongoing fraud monitoring including risk assessments and transaction and behaviour analysis
Investigates incoming alerts from internal and external systems; supports fraud detection and prevention through oversight of partners and systems
Conducts investigations relating to identified or suspected fraudulent and/or illegal activities, including interviewing related witnesses, members and employees maintaining evidence and preparing written case reports in a timely manner
Supports Enterprise Risk and Compliance Management in investigations
Liaises with law enforcement, justice system agencies and other financial institutions as part of investigations
Complies with judicial requests including Production Orders and/or search warrants
Actively pursues opportunities for recovery, restitution and/or arrest, ensuring all investigations are conducted in accordance with professional standards
Provides support and advice to branch staff and partner departments in the development, application and administration of effective fraud mitigation processes and procedures
Coordinates and maintains procedures related to fraud mitigation practices.
Identifies areas of potential fraud risk exposure; recommends solutions
Remains current on industry trends, education, products, technology, and relevant laws with respect to fraud

Reporting and Auditing

Develops, implements, and maintains guidelines and procedures relating to fraud monitoring and reporting
Prepares and files reports related to fraudulent transactions, such as Central 1 Fraud Alert System (FAS) & Enterprise Fraud Management (EFM) cases
Prepares for approval by Enterprise Risk Management insurance claims related to fraudulent transactions such as Master Bond Loss claims through Stabilization Credit Union
Prepares reports related to fraud trends and write-offs
Supports the process and preparation of compliance and risk audits and related reports
Understands and ensures compliance with regulatory reporting requirements and prepares and submits detailed case reports of real or suspected fraud and/or illegal transactions to the Compliance department for the potential preparation of regulatory reports, such as Suspicious Transaction Reporting to FINTRAC

Collaboration and Support

Proactively seeks ways to improve efficiencies with fraud related processes
Supports data analytic solutions to identify emerging risks; brings forward innovative ideas to enhance fraud detection programs and support mitigation efforts
Identifies training opportunities for areas relating to fraud knowledge and mitigation; recommends and assists with the development and delivery of internal and external training sessions on financial crime prevention
Partners with Learning & Development to ensure staff fraud management training programs are relevant and current
Supports branch operations as a point of contact for fraud related inquiries to ensure branch staff are supported; escalates inquiries as necessary
Collaborates with other departments to direct fraud and fraud-related security issues to appropriate channels for investigation and resolution
Remains active in investigative community and relevant associations to maintain and build strong working relationships in the industry
Actively assists in identifying areas related to security-related risk exposure; recommends resolution to ensure overall credit union security.
Supports broader Risk Management team as necessary in risk-related initiatives and processes

What you’ll bring:

Minimum 3-5 years’ experience in the field of regulatory compliance.
Solid knowledge and understanding of regulatory requirements, risk and fraud mitigation practices and policies.
Post-secondary training/education in fraud prevention and investigations is an asset.
Experience in a risk or regulatory related role within financial services is an asset
Equivalent combination of the above may be appropriate

CompensationAnnual salary range: $77,400 - $87,100Your pay reflects the skills, experience, and unique strengths you bring. We review salaries every year.Performance and recognitionYour success is Beem’s success. We reward great performance through recognition and, where applicable, performance bonuses tied to shared goals.Health and wellness

Extended health coverage, including mental health support.
Dental care that keeps you smiling.
Disability coverage for peace of mind.

Time away: Rest isn’t extra—it’s essentialTake the time you need to relax, explore, or just catch up on life, with vacation and personal days.Retirement and financial well-being

Generous RRSP contributions.
In-house financial advice to help you plan ahead.
Flexible options to add your own contributions.

Beem member perks

Free banking accounts.
Special mortgage and lending rates.
Preferred financial perks.

The bottom lineYour Total Rewards aren’t just a package—they’re a reflection of our values. We build together by celebrating success, own it by investing in your growth, and keep things welcoming by making sure you feel supported at work, at home, and wherever your journey takes you.At Beem we are BOLD and Always Welcoming and our values are at the forefront of everything we do!Build Together: You are a team player who thrives on collaboration, sparks ideas, and fosters inclusivity.
Own It: You are ready to take charge, drive change, and deliver outstanding results.
Lead with Agility: You are a dynamic, adaptable thinker who thrives on challenge and innovation.
Driven by Curiosity: You are eager to explore, learn, and shape the future.Ready to join?Visit us at www.beemcreditunion.ca to learn more about what it’s like to work for Beem Credit Union! We sincerely thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.We at Beem Credit Union are committed to ensuring inclusive employment practices and an accessible business environment for our employees. We do not discriminate based on any protected attribute covered by the Human Rights Code and encourage all qualiﬁed candidates to apply. We are committed to a fair and equitable hiring process for all candidates. All applications are reviewed by a member of our team.Beem Credit Union serves communities across many traditional Territories and Treaty areas in British Columbia. We are grateful to live and work on this land and are committed to reconciliation, decolonization, and building strong, connected relationships.

Beem Credit Union

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