Beverage Manager | Seasonal Full-Time | Rogers Stadium
Oak View Group View all jobs
- Toronto, ON
- Temporary
- Full-time
- Identify opportunities for Member events and beverage services that satisfy on-going Guest needs and implement to achieve revenue objectives.
- Recruit, select and develop a qualified staff of Service Excellence Employees to understand the relationships between value, Guest service and satisfaction
- Develop Employees for career advancement using Performance Review Systems, Cross Training, and Developmental Planning.
- Hire quality Employees. Ensure that pre-employment screening, background checks, and the interview process are properly completed.
- Create an excellent work environment, centered upon teamwork and mutual respect.
- Implement and effectively execute specific training programs timely and consistently to ensure quality service and product.
- Responsible for the scheduling and/or directing the scheduling of all service personnel and the budgeting of labor costs.
- Ensure service recovery programs are in place, staff is properly trained to execute and being properly utilized as set forth by management.
- Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
- Where applicable, oversee side work duties assigned to Beverage staff and general housekeeping for all F&B outlets.
- Initiate and control a wine/beverage sales incentive for the service team on a monthly or quarterly basis.
- 3-5+ years in Club management or related field in Food & Beverage Industry.
- Food Handlers Certificate, Alcohol Safety, STAR Service Certification, STAR Trainer Certification, and CPR Certification preferred.
- Responsible for up to million to multi-million-dollar business. Errors in judgment regarding expense allocation could seriously affect the profit/loss position of their departments.
- Deals with highly confidential material (i.e. Member/Employee Data).
- Service STAR Training, Alcohol Management.
- Computer literacy required/Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader.
- Professional indoor office/Club environment.