Registration/Scheduling Clerk, Rehabilitation Services
Nova Scotia Health Authority View all jobs
- Halifax, NS
- Permanent
- Full-time
Department/Program: Rehabilitation Admin Services, Children's Medical Care
Location: Halifax
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Start Date: ASAP
Union Status: NSGEU Off&Cler, Admin Professionals Bargaining Unit
Compensation: $23.3519 - $25.3918 /hour
Closing Date: 26 April 2026 (Applications are accepted until 23:59 Atlantic Time)IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across . People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other's talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our , and enjoy access to enhanced and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we receive.Promoting an anti-racist environment and calling out discrimination as we work and provide care is important to us. We are located in Mi'kma'ki, the unceded and ancestral territory of the Mi'kmaq people. Working in Mi'kma'ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities that also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportion of transgender and non-binary people of any other province or territory in the country. We are active in our work to eliminate discrimination, but we have more work to do to build that trust, acknowledge our biases, and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, and 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.The OpportunityReporting to the Manager of Rehabilitation Services, the Registration/Scheduling Clerk is responsible for timely patient registration and processing, assisting clients and staff as required, and scheduling of clinic time. Scheduling responsibilities include, but are not limited to: scheduling of provider appointments in CIS in a timely manner and ensuring that families are notified of appointment times; coordinating and scheduling multi-disciplinary appointments as requested; registering patients for rehabilitation services; completing various health forms as required; receiving and relaying messages via phone, fax and email; maintaining adequate supplies and orders as needed; ordering patient charts as required, collecting and returning patient charts to and from Health Records as required; providing general support to clients and staff; greeting & directing patients/families; observing and maintaining the general appearance of patient waiting area; and completing workload data as required. Communicates messages and information accurately and appropriately; redirects inquiries; participates in care team discussions as required, offering input and energy into efforts at improving clinic efficiency and functioning; And other duties as required.Hours of WorkMonday - Friday; 8:00 am - 4:00 pmYour Qualifications
- Minimum High School Diploma or GED required.
- Graduate of a recognized Office Administration Diploma Program an asset.
- A minimum of six (6) months of related experience is preferred.
- Working knowledge of Microsoft Office and other computer programs/technology (testing may be conducted on candidates).
- Data entry skills required.
- Knowledge of Cerner CIS is an asset
- Excellent multi-tasking, organizational, and prioritization skills required.
- Proven team player with excellent communication and interpersonal skills required.
- Demonstrated ability to respectfully work with a variety of inter-professional team members required.
- Demonstrated excellent prioritization and time management skills required.
- Demonstrated high regard for quality and attention to detail required.
- Demonstrated initiative; self-motivated to work independently with minimal supervision required.
- Demonstrated flexibility to meet workload demands required.
- Demonstrated knowledge of and commitment to Family Centered Care required.
- Experience with registration and scheduling in a health center environment preferred.
- Experience with office equipment an asset.
- Demonstrated knowledge of medical terminology an asset.
- Competency in other languages an asset.