Coordinator, Markets

• Support the Western offices by organizing, (as well as on-the-ground support, for on-and-off-site) client-facing and firm internal events/ functions, client in-person and virtual seminars/ webinars.
• Suggests venues and selects best vendors for all event's needs, working with client/Managers for approval.
• Uses appropriate events’ reports and templates to provide cost estimates and financial reports pre and post events.
• Creates detailed budgets plans and timelines following the workflow and events processes in place.
• Organizes tables at local fundraisers, trade show exhibitions and all other client activities for the office.
• Draft standard content and update existing content on the firm’s website, including bio updates, speaking engagements, media mentions and event information.
• Responsible for logistics such as room/venue bookings, catering, AV, site selection and research, coordination of logistics, event set up, registration, etc.
• Drafts, seeks approval and sends out invitations and reminders for events, monitors RSVP’s and send updates to BD Managers and Lawyers, builds and sends post-event surveys and compile event information to provide post-mortem reports and recommendations.
• Post events on Firm’s website.
• Completes Event and Conferences Briefs with all event related information for BD Managers to apply follow up strategies.
• Processes vendor invoices and is responsible for the department’s credit card reconciliation.
• Management and coordination of Western offices sports tickets and special events for client hosting and business development purposes.
• Follows processes and procedures in the Best Practices and Framework for Events Guideline.

• Assembles, coordinates and delivers information of marketing packages and promotional items for trade shows and conferences, as well as set up and tear down of Firm’s materials on-site.
• Maintains inventory, ensures order fulfillment and tracking of the firm’s inventory of promotional items for the Western offices.
• Monitors the Marketing “Ticket System” and ensure requests for marketing materials, promotional items, etc. are fulfilled in accordance with Markets’ service level expectations.
• General administrative support for the Senior Manager, Events and Markets department across all offices.
• Coordinates offices lawyer photo sessions.
• Other general duties as required.

• University degree or college diploma in a related field.
• Minimum two to three years of experience in Events/Marketing capacity.
• Experience in a professional services organization is preferred but not required.
• Superior capabilities in Word, Excel, and PowerPoint.
• Some familiarity with CRM databases, ideally with InterAction, would be an asset.
• Proficiency with a Document Management System is preferred but not required.
• Strong computer literacy, with an ability to quickly learn new platforms as needed.
• Team player with solid time management and organizational skills.
• Ability to handle multiple projects and problem-solve in a fast-paced environment.
• Superior attention to detail, accuracy and quality assurance.
• Comfortable building strong and collaborative working relationships across geographies.
• Responsiveness and diplomacy.
• Strong interpersonal and written communication skills.

• A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days;
• A Diverse and Inclusive Workplace;
• Flexible working options;
• Maternity Leave Top-up;
• A Firm matching Group Retirement Savings plan;
• An individual TFSA with low fund management fees and competitive investment options;
• Employee Assistance Program to support you and your family;
• A wellness spending account to foster employee well-being;
• Professional Development opportunities;
• Employee appreciation events;
• Charitable giving programs.

Miller Thomson