Job Type: Part-TimeWages: Start Rate: $17.20; 520 Hour Rate: $18.02; 1-Year Rate: $20.02Job Title/Classification:Café AssociateDepartment:Chow Lucky Noodle BarEmployment Type:Part-TimeShift AssignmentSwing, Mon/Tue OFFWages:Start Rate: $17.20; 520 Hour Rate: $18.02; 1-Year Rate: $20.02# of Vacancies:3Posting Date:June 2, 2025IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.Who We AreGateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at .Why Work For UsGateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!Key Responsibilities
Takes guests’ orders for food and drinks over the counter, in a quick serve style outlet and ensures accuracy.
Handles payments through the company’s point of sale equipment adhering to the company policies.
Handles packaging of all take-out orders.
Maintains a high level or customer service in the food and beverage areas.
Maintains current knowledge of products, events and promotions and general information relating to the Food and Beverage department, general gaming floor and property.
Constantly monitors the cleanliness and aesthetics of the cafe/ dining areas and takes action where required, including assisting patrons with menu items.
Works collaboratively with team members to maintain the cleanliness of café/dining areas.
Performs other duties as assigned.
What You’ll Require
1 year experience in a food and beverage and or customer service position
Cash handling experience using POS system or cashier register
Smart Serve Certificate
Fast food or quick serve experience is an asset
The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
Proven high level of Customer Service
Good communication and interpersonal skills
Excellent customer service skills including ability to be friendly, polite and patient
Ability to deal with demanding clientele in a professional manner
Ability to multi-task, organize workload and work under pressure
Ability to handle money and POS systems
All employees at Casino Rama are expected to:
Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act
Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols
Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers
What Is NextLove what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages!**Gateway will post/recruit in accordance with the terms and conditions of applicable Collective AgreementsGateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources."Play Smart"
