Job Category: AdministrativeJob Description:Who We Are:ATCO Frontec is a market leader providing facilities management, camp services, workforce lodging solutions, operational support services and disaster and emergency management for a diverse range of clients. We are a service-based organization made up of great people who work hard to get the job done and deliver excellence in the communities where we work and live.Where We Work and Live:ATCO Frontec has been operating in Resolute Bay since 1970 and has a long history of providing services in the North. The ATCO Frontec team in Resolute Bay provides logistics services for various Northern Government and private sector initiatives, including support and maintenance for the Polar Continental Shelf Program, Resolute Bay Weather Observation, and the operation, maintenance and distribution of fuel for the hamlet and the Resolute Bay airport. The project team also provides logistics and operational support to initiatives in surrounding communities including Eureka and Grise Fiord. With a wide range of resources and experience, the Resolute Bay team can handle any operation in one of the most hostile climates in Canada.Description:ATCO Frontec is seeking a Front Desk Attendant to join our team in Resolute Bay, NU. This position requires a self-starter who can work independently and take initiative in a fast-paced, remote environment performing a variety of day-to-day administrative duties in support of Resolute operations.The position will be located on site at Resolute Bay, NU and will work on a rotation of 4 weeks on/4 weeks off, 7 days a week, with all travel paid.Responsibilities:Work independently to manage front desk operationsMake new reservations, check guests in and out, and process payments accuratelyMaintain accurate guest financial recordsCoordinate truck reservations and conference room rentalsHandle catering bookings and liaise with kitchen staff to ensure smooth serviceOrganize airport pick-ups and drop-offs for guests, driving as requiredProvide exceptional customer service and resolve guest issues promptlyDevelops and maintains manual and computerized records and reportsArranges crew flight and hotel in accordance with the site rotation Schedule and operational requirementsFollows all Safe Work Job Procedures and Standard Operating Procedures which are applicable to the specific tasksProvides overall administrative support to the management and project team as requiredQualifications:Minimum 1 year of experience in a hotel front desk or similar hospitality role.Administrative training from a recognized school, college or demonstrated relevant work experience.A valid driver's license is required.Proficient with Microsoft Office including Microsoft Word, Excel and Outlook.Experience working in a multi-cultural fast paced work environment.We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.This position has been identified as safety sensitive and will require completion and successful passing of a pre-employment alcohol & drug test, fit to work medical test, and criminal record check. Final candidates will be required to undergo a Security Clearance Check.Collection, use, and retention of personal information will be in accordance with ATCO Group privacy policies and practices.By submitting your resume and personal information to the ATCO Group of Companies, and/or participating in a personal interview, you acknowledge and consent to the collection, use and disclosure of your personal information by the ATCO Group of Companies to determine your suitability for employment opportunities within the ATCO Group of Companies.About Us: We're looking for someone who takes pride in their work, always does what needs to be done, and loves the thrill and sense of accomplishment that comes with taking on new and meaningful work. Safety is paramount to us and we've always got your back; even in the most challenging environments you know you're going to be okay when you're on our team. If you are someone who loves doing important work with great, dedicated people around you, then this role is for you.About the Team: Always there. Anywhere. That's us! We are committed to delivering inspired solutions for a better world. We care about our communities, we care about each other, and we care about showing up for those who need us. We never break a promise and we have the courage to do the right thing, even when it's hard. We take pride in holding ourselves to the highest standard of integrity and excellence in all that we do.
