At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Solution and System Integration is responsible for the management of the Telecom Lab of the various I&T Telecom teams (Integration, Delivery, Operations) and warehouse. The integrator ensures that all business and project requirements are met and contributes to the global evolution of CN's I&T. The integrator is a key player in the team, ensuring the technology delivered is secure, reliable, available, resilient, performant, and aligned with safety standards per business requirements.Main ResponsibilitiesLab Infra :· Maintain LAB infrastructure devices that provide connectivity to different devices and solutions (Cisco, Nokia, Arista, Ixia, and other platforms).· Install devices (routers, switches, servers, wireless controllers, etc.) and cabling.· Keep up-to-date documentation that reflects the configuration, inventory, and lifecycle of the lab equipment.· Maintain an organized and clean LAB environment.· Managed the requests for lab testing from the stakeholders.· Ensure the LAB is maintained at industry standard quality levels.· Maintain LAB applications and Servers.Certification of Devices and Solutions :· Work with stakeholders to setup test environments for telecom solutions and devices.· Work with stakeholders to build test plans.· Maintain and execute test plans.· Validate test results and provide test results.· Open tickets with manufacturer/vendor to help resolve bugs.· Stay up to date on software and hardware end-of-life status for devices.· Cisco:o Familiar with SDN Technology.o Familiar with Catalyst routers and switches.o Familiar with Cisco ISE and DNS.o Familiar with Cellular technology.o Familiar with L3 VPN, ISIS, BGP, VLAN, DMVPN, IPSec, GRE, QoS.· Wi-Fi:o Familiar with Catalyst Wireless Controllers.o Familiar with Catalyst Wireless Access Points.o Familiar with Cisco Prime and DNA.o Familiar with radio technology.· Video:o Familiar with Genetec Security Center.o Familiar with Axis cameras and product line.· Nokia:o Familiar with MPLS networks.o Familiar with SR routers.o Familiar with SDP, LDP, EPIPE, L2 and L3 VPN, ISIS, BGP, QoS.· IXIA:o Familiar with IXIA platform.o Familiar with scripting and automating test cases.Staging :· Stage telecom devices to be deployed in the field as requested by stakeholders.Warehouse :· Create strategy for optimal space utilization.· Dispose of old equipment through disposal process.· Receive equipment and put in inventory.· Ship equipment to the field using our carrier.Other:· Maintain an up-to-date knowledge of devices used at CN and their use-cases.· Configure the various network elements according to the specifications provided by the project team.· Work with Project managers during the planning phases and identify deployment steps and risks.· Analyse project requirements to determine the test/validation strategy.· Develop and execute methods for the certifications and validation of devices.· Oversee the evolution of test tool technology with Product Management team and Vendors.· Communicate with vendors regarding device bugs and issues (create vendor tickets for support).· Generate test results and present them to the stakeholders.Technology Specifics· 5 years of relevant technical experience in Telecom /IT industry.· Good knowledge of Wi-Fi technology.· Good knowledge of Nokia MPLS technology.· Good knowledge in LAN/WAN technologies (BGP, DMVPN, VLANs, DHCP, LAN Sec, etc.).· Knowledge in testing and automation tooling (IXIA traffic generator, WAN Emulator).· Understanding of Security (Zoning, VLAN, VPRN, IPS/IDS, etc.).Assets:§ Technical certifications (e.g., Cisco CCNA/CCNP).§ Familiar with SDN technology.§ Familiar with any of the following (Juniper, Arista, Riverbed, Ciena, Actelis).§ Familiar with Datacenter technologies (Leaf and spine technology).§ Automation programming/scripting (Python, Ansible).RequirementsEducation/Certification/Designation· Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experienceSkills/Knowledge· Leadership skills and ability to influence and guide others on technical matters and methodology.· Ability to clarify requirements and ensure solution meets business needs.· Ability to work on multiple projects in parallel and meet deliverables dates.· Proven experience delivering technology projects involving multiple parties.· Very good technical documentation skills.· Very good communication and presentation skills.· Strong sense or prioritization for meeting deadlines.· Fluent in French and English.Working Conditions· This role supports multiple departments including critical operations.· This role is 4 days a week in the Montreal CN headquarters office/LAB.· This role requires you to be able to install and decommission equipment.· 8 hours/day with possibility of paid overtime.· Flexible work schedule.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.At CN, we are dedicated to building North America's most and railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team atAs an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.
