Collections & Trust Accounting Clerk
- Edmonton, AB
- Permanent
- Full-time
- Monitor daily accounts receivable balances, payments, and overdue accounts.
- Communicate with clients regarding outstanding invoices and assist in resolving disputes.
- Respond to internal and external inquiries via email and phone regarding balances, payments, and client requests.
- Maintain and update a tracking system for collections, ensuring accurate contact information and follow-up reminders.
- Provide clients with copies of invoices and statements as requested.
- Assist clients with payment processing, including EFTs, credit card transactions, and payment plans.
- Prepare and process daily deposits and credit card transactions.
- Assist with reconciliations of accounts receivable, credit cards, and general ledger accounts.
- Participate in monthly accounts receivable meetings to present updates and provide recommendations.
- Support daily trust accounting activities, including deposits, cheques, wires, investments, bank reconciliations, and general trust administration.
- Provide additional support to the accounting team as required.
- Excellent organizational and time management skills, with an emphasis on accuracy and attention to detail.
- Professional demeanor with the ability to maintain confidentiality.
- Comfortable in a fast-paced environment while maintaining positive client relationships.
- 2+ years of experience in accounts receivable, collections, and/or trust accounting.
- Diploma or degree in Accounting/Finance is required.
- Proficient in Microsoft Office Suite, with advanced Excel skills.
- Familiarity with document management systems and accounting software (e.g., iManager, Acumin) is an asset but not required.
- Previous experience in a law firm, professional services, or collections environment is preferred.