
Sr Associate, IT Business Systems Administrator, Engineering
- Waterdown, ON
- Permanent
- Full-time
- Endpoint Management: Maintain and support Linux endpoints (RHEL, CentOS, Ubuntu, etc.), ensuring optimal performance and security in physical, virtual, and cloud environments.
- Automation: Run and potentially develop Ansible playbooks for system provisioning, configuration management, patching and automation tasks.
- Containerization: Deploy, manage, and troubleshoot Docker containers to support various applications and services.
- Application: Provide support and administration for Atlassian tools (Jira, Confluence, Bitbucket), ensuring smooth operation and user satisfaction.
- Project: Plan, execute, and manage small upgrade projects, ensuring minimal disruption and efficient implementation.
- Customer Support: Provide excellent customer support, addressing technical issues, and resolving user inquiries promptly and effectively.
- Communication: Communicate effectively with team members and customers, providing clear and concise updates and documentation
- Proficiency in Linux endpoint management.
- Strong understanding of Linux operating systems, configuration automation tools (Ansible) and containerization tools (Docker).
- Experience with virtualization platforms (VMware, Nutanix) and cloud services (AWS, Azure, GCP, etc.).
- Experience with scripting languages (e.g., Bash, Python) is a plus.
- Familiarity with monitoring tools (Grafana, Nagios, Zabbix, Prometheus, etc.).
- Experience with version control systems (Git) and CI/CD tools (Jenkins, GitLab CI).
- Experience with Atlassian tools (Jira, Confluence, Bitbucket).
- Familiarity with networking concepts and protocols.
- Experience with Windows Server is a plus.
- Requires practical knowledge of job area.
- Minimum of 2 years of prior related experience with Linux operating system.
- Bachelor’s degree in computer science, Information Technology or related field
- In lieu of a degree, minimum of 6 years of prior related experience.
- Knowledge of Ansible or other automation & configuration management systems.
- Knowledge of Docker or other containerization systems.
- Knowledge of cybersecurity best practices is desirable.
- Ability to manage small projects from planning to execution.
- Excellent customer support and communication skills.
- Strong customer service and problem-solving abilities.
- Ability to work independently and as part of a team.