
Product Marketing Manager
- Calgary, AB
- Permanent
- Full-time
- Develop comprehensive Product Launch Strategies for introducing new software features to customers which encompasses all activities from pre-launch to post-launch and outlines how to create awareness, generate interest, and drive adoption of the product
- Understand the Go-to-Market parameters, goals and outcomes associated with software features
- Leverage customer and industry knowledge to understand market problems and identify areas of opportunity for marketing content and future development features
- Communicate with internal stakeholders on Product Launch strategies and marketing messaging of software features to build consistency and optimize the customer experience
- Create and document sellable talk tracks (business case scenarios) for features that can be shared internally and externally.
- Provide marketing with information and content to be used for marketing campaigns and newsletters
- Track and review usage statistics and develop strategies to monitor product adoption and assess effectiveness of campaigns and training processes
- Ability to objectively and effectively assess and react to changing business needs and requests
- Understand market problems through interactions with customers and PBS experts.
- Work closely with internal teams and provide insight into new development to ensure software direction will provide true value to customers and communicate information to relevant stakeholders
- Confidently convey the PBS culture through professional appearance, creating and maintaining genuine business relationships with the ability to perform under pressure
- Build professional relationships with customers and internal stakeholders.
- Be available as a product expert (Achieved through PBS certification, knowledge of dealership structure and processes and understanding common issues the software can alleviate. New hires will be offered onsite time to gain a better understanding of the dealership)
- Multi Silo Certification Required
- Project Management and Strategic Development Experience
- Excellent verbal and written communication skills
- Organizational and time management skills
- Customer focus / Excellent Customer Service skills
- Critical thinking and problem-solving skills
- Aptitude for learning new technology in a fast-paced environment
- Solid computer knowledge. Microsoft Office Suite
- Previous Managerial Experience in the Automotive Industry or Dealership Environment will be considered as an important asset
- Internal promotion and growth opportunities
- An education department dedicated to helping you with professional and personal development
- Free parking
- Staff events
- Competitive base salary
- Great referral bonus
- Staff discounts with GM, Dell, and more
eQuest