Services Consultant
Ceridian View all jobs
- Canada
- Permanent
- Full-time
- Document and validate customer’s business requirements
- Configure Dayforce application to meet customer’s documented requirements
- Conduct consulting sessions and document with meeting minutes
- Attend project meetings and provide status on progress of activities and deliverables
- Provide customers with consulting and general assistance in areas of expertise
- Develop SQL database scripts and XML transformers for integrations and interfaces
- Be a “go-to” resource for specific functional areas for internal and external users
- Work with customers to implement Dayforce Organizational Readiness best practices
- Bachelor’s degree or equivalent experience
- Master’s degree or post graduate coursework
- 3-5 years’ of Payroll HCM consulting experience with an HCM software provider
- Expertise in complex integration solutions
- Technical documentation skills
- Creation of UAT and Parallel test plans
- Experience in business process mapping and organization readiness
- HCM life cycle expertise, including operations and business practices and technology enablement
- Superior customer support experience
- An ability and willingness to travel to customer sites as needed (up to 25%) is required
- Prior consultative experience with both Payroll and HCM software
- Knowledge of prevailing wage and union concepts
- Expert knowledge of SQL scripts and XML transformers
- Prior consultative or functional experience with Dayforce HCM