Manager, Medical Affairs & Academics

• Lead governance and administrative support for the Academic & Research Committee (ARC), ensuring effective meeting coordination, documentation accuracy, and timely follow-up on action items.
• Provide strategic and operational leadership for Windsor Regional Hospital Grand Rounds, including planning, speaker coordination, evaluation processes, and annual accreditation submissions.
• Maintain and enhance the Professional Staff Portal, ensuring academic, education, and quality-related content is current, accessible, and aligned with organizational priorities.
• Support academic planning, educational programming, and alignment with organizational strategic priorities.

• Provide leadership and coordination for the Quality Practice Committee (QPC) in partnership with the Patient Relations department, including agenda development, documentation management, and monitoring and follow-up of action items.
• Provide leadership and coordination for the Utilization Management Committee (UMC), ensuring effective scheduling, materials preparation, and record management.
• Support alignment between Medical Affairs and Professional Practice on quality-related initiatives, ensuring consistent processes, communication, and follow-through.
• Help develop structures and processes to monitor the quality of medical practice across the hospital.

• Manage Schulich School of Medicine & Dentistry affiliation processes, including Prox card issuance, remote access setup, and academic documentation workflows.
• Provide leadership for Visiting Resident and Medical Student programs, ensuring timely onboarding, documentation management, and compliance with academic partner requirements.
• Strengthen relationships with academic partners to support seamless coordination of educational and training activities.

• Oversee all daily operational activities of the department.
• Work with Department Chiefs in planning related to academic programming, strategic initiatives, human resourcing, and program development.
• Support contract development, tracking, and compliance monitoring.
• Work with the Director to develop and implement a comprehensive Professional Staff performance review and peer assessment process.
• Assist with annual physician performance reviews by ensuring sufficient data is provided to Department Chiefs.
• Ensure effective communication, workflow coordination, and operational alignment across all Medical Affairs functions.

• Maintaining and promoting a safe and clean working environment for all employees, students, visitors, patients/clients, family members and physicians and fulfilling the duties of workers under the Occupational Health and Safety Act.
• Having the right to be part of the process of identifying and resolving workplace health and safety concerns. This right is expressed through worker membership on joint health and safety committees, or through worker health and safety representatives.
• Having the right to know about any potential hazards to which they may be exposed. This means the right to be trained and to have information on machinery, equipment, working conditions, processes and hazardous substances.
• Having the right to refuse work that they believe is dangerous to either their own health and safety or that of another worker. Members of the joint health and safety committee who are "certified" have the right to stop work that is dangerous to any worker.
• Reporting and documenting any observed risks or hazards to management personnel and taking immediate corrective action whenever safe and feasible .
• Acting in accordance with hospital patient safety policies and programs.
• Responding to safety risks to clients and takes action in situations where client safety and well-being are compromised.
• Reporting any observed risks to the appropriate authority whose actions or behaviours towards clients are unsafe or unprofessional.

• Consistently contributing as a member of the program team and practicing the values of Windsor Regional Hospital.
• Participating as a member of project teams or committees as appropriate.
• Participating in activities of organizational renewal and development.
• Sharing expertise and knowledge with other team members and other teams throughout the organization.
• Demonstrating respectful, courteous, caring attitudes in all interactions.
• Maintaining and fostering confidentiality in all aspects of written and verbal communication.

• Demonstrated strong leadership and interpersonal skills, with the ability to collaborate effectively and foster a positive, inclusive team environment.
• Highly developed organizational, judgment, decision-making, and time‑management skills, enabling the successful management of complex priorities.
• Proven ability to work both independently and collaboratively while maintaining accountability and high professional standards.
• Extensive experience in policy development, strategic planning, and the implementation of standard operating procedures to support organizational goals.
• Demonstrated ability to manage confidential and sensitive information with the highest degree of discretion and professionalism.
• Strong knowledge of current and emerging trends in academic medicine, healthcare operations, and quality and performance frameworks.
• Proven ability to develop, maintain, and optimize effective record‑keeping systems and administrative procedures.
• Excellent written and verbal communication skills, with the ability to communicate clearly and effectively with diverse stakeholders.

• Bachelor’s degree in Health Administration, Health Sciences, Public Health, Business Administration, Education, or a related field required.
• Master’s degree preferred.
• Minimum three (3) years of progressive management experience, preferably within a healthcare or academic medicine setting.
• Demonstrated experience working with medical staff, physician leaders, and interdisciplinary healthcare teams (preferred).
• Knowledge of academic medicine, healthcare operations, quality and utilization frameworks, and medical staff governance processes.
• Experience supporting policy development, strategic planning, committee governance, and performance management within a complex organization.
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism.
• Strong computer proficiency, including Microsoft Office applications and healthcare-related systems.
• Excellent written and verbal communication skills, with the ability to engage effectively with diverse stakeholders.
• French language proficiency considered an asset.

Windsor Regional Hospital