Manager, Technical Services
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- Ottawa, ON
- $115,000-130,000 per year
- Permanent
- Full-time
Salary: $115,000-$130,000 plus 10% bonus
Position Status: Existing vacancy
Location: Ottawa, Ontario
Work Model: Onsite
Additional Notes:
Our client, a growing property management company with a diverse portfolio of commercial assets across Canada, is seeking a Manager, Technical Services to join their team.Reporting to the Director, Property Management, this role is responsible for overseeing building operations across a portfolio of commercial properties. The Manager will ensure properties are operating efficiently, safely, and at a high standard, while providing technical leadership across building systems, capital projects, and operational initiatives. This is a hands-on leadership role requiring close collaboration with internal teams, contractors, and service providers.Key Responsibilities
Building Operations
- Oversee day-to-day operations across assigned properties, ensuring optimal performance of mechanical, electrical, HVAC, fire and life safety, and other critical systems
- Monitor building automation and energy management systems to enhance efficiency, tenant comfort, and system performance
- Ensure all properties comply with health, safety, environmental, and regulatory standards
- Support risk management and emergency response planning
- Lead, coach, and support building operations staff to drive performance and accountability
- Foster a high-performing, safety-focused, and collaborative team environment
- Coordinate and manage third-party vendors, contractors, and consultants
- Oversee tendering, contract administration, and on-site project execution
- Ensure quality, timelines, and budgets are consistently met
- Manage preventative maintenance programs and service requests to ensure timely and high-quality execution
- Support capital planning and oversee technical and operational projects from initiation through completion
- Ensure projects are delivered on time and within budget
- Assist with budgeting, financial tracking, and reporting for operating and capital expenses
- Collaborate with property and asset management teams on operational planning and portfolio strategy
- Support sustainability initiatives, including environmental performance tracking and reporting
- Assist with certifications (e.g., LEED, BOMA BEST) and identify opportunities to improve energy efficiency and reduce costs
- Contribute to continuous improvement initiatives across operations and systems
- 10+ years of experience in commercial property operations and technical services
- Strong expertise in building systems, including HVAC, mechanical, electrical, and building automation systems
- Experience managing preventative maintenance programs and complex building operations
- Proven ability to lead teams and manage vendors, contractors, and consultants
- Post-secondary education in a relevant field (engineering, building systems, or similar preferred)
- BES I/II designation or equivalent technical certification is an asset
- Familiarity with industry standards such as LEED and BOMA BEST
- Experience with property management platforms (e.g., Yardi CM, Vendor Café) is an asset
- Strong financial acumen with experience supporting budgets and capital projects
- Excellent communication and stakeholder management skills
- Highly organized with the ability to manage multiple priorities and deadlines
- Sound judgment, problem-solving ability, and a proactive, hands-on approach
- Proven success managing large or technically complex commercial properties
- Hands-on experience delivering capital projects and working closely with engineering and construction teams
- Track record of implementing energy efficiency initiatives or supporting sustainability certifications (LEED, BOMA BEST)
- Strong leadership presence with a passion for mentoring teams and building positive tenant and stakeholder relationships