Account Director

City of Edmonton View all jobs

  • Edmonton, AB
  • $130,638-163,298 per year
  • Permanent
  • Full-time
  • 7 days ago
Nearly 5,500 City employees make up this department, responsible for keeping Edmontonians working, moving and thriving every day. By leading in environmental stewardship, this department takes an integrated, innovative and efficient approach to everything they do, from moving people to clearing snow and collecting waste.As a leader within the City Operations Department, the Account Director plays a pivotal role in ensuring a strong and strategic focus is placed on building trusted and productive relationships within and outside of the organization.Reporting to the Deputy City Manager of City Operations, the Account Director plans, organizes, leads, and controls the work of expert teams in communications, engagement, marketing, and external relations. These teams support a comprehensive range of City Operations projects, initiatives, programs, and daily operations. The Account Director collaborates across the City, jointly upholding accountability for the quality of comprehensive and integrated communications, marketing, research, and engagement solutions that are delivered.What will you do?
  • Lead a team of professionals to deliver research, communications and engagement solutions and strategies to provide positive outcomes for the City Operations Department and the City
  • As a leader of leaders, provide oversight to ensure performance coaching, management and development, work assignment oversight, balance and management of team members’ workloads and related personnel management responsibilities
  • Develop a comprehensive and strategic understanding of the needs and priorities of the department and how those needs can be best integrated into a holistic approach
  • Anticipate business opportunities, influence policy, planning and initiatives, and foster a culture of accountability through performance measurement
  • Build new and innovative collaborative partnerships with external agencies, orders of government, community organizations, and internal departments and branches
Qualifications
  • Knowledge, training and/or education in Communications, Marketing, Business, Journalism, Art/Design or a related field
  • Relevant professional experience spanning communications, marketing, engagement, and external relations, including prior experience in a leadership role within a large, complex organization
Assets:
  • Master’s Degree in a related field
  • Accreditation/Certification in a professional service discipline such as the Canadian Public Relations Society (CPRS), International Association of Business Communicators (IABC), Project Management Professional (PMP) and/or Graphic Designers of Canada (GDC)
Skills required for success:
  • Strategic and systems thinking approach
  • Effective leadership skills with the ability to create focus, trust, engagement, and commitment in complex environments with diverse groups of people
  • Ability to work with a high degree of independent judgment, professionalism and discretion
  • Ability to operate in a dynamic workplace and manage competing deadlines
  • Operate as a strategically agile leader able to anticipate business opportunities and influence enterprise-wide policy planning and initiatives.
  • Ability to create a work culture capable of developing a high performing team
  • Think strategically to address large, complex issues to manage projects while steering dynamically
  • Understanding of complex municipal subject matter and ability to build and support influential relationships with senior leadership, internal departments and external partners
  • Strong political acumen, issue resolution, and decision-making skills
  • Alignment to our Cultural Commitments and Leadership Competencies (
) * Embracing a culture of equity, diversity, reconciliation and inclusionConditions of Employment and Work Environment:
  • 1 permanent, full-time position
  • Hours of Work: 36.9 hours per week, Monday - Friday. This position ​may be eligible for a hybrid work arrangement ​with ​the flexibility to work from both home and the worksite
  • Salary: (Annually) $130,637.93 - $163,297.94
  • Hire is dependent on a Criminal Information Check satisfactory to the City of Edmonton. There may be a cost associated with this requirement
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact . Learn more about our benefits . Talent sourced through this process may be considered for similar opportunities within the City of Edmonton.Recruitment Consultant: JM/SBEdmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

City of Edmonton