Mortgage Protection Specialist (Contractual)

Royal Bank of Canada View all jobs

Mississauga, ON
$55,000-90,000 per year
Contract
Full-time

4 hours ago

Job DescriptionWhat is the opportunity?As a Mortgage Protection Specialist, you will support the Mortgage Specialist (MS) team by engaging with clients focusing on delivering deeper creditor insurance expertise at a critical point in the mortgage journey supporting the creditor insurance protection conversation. In this role you will aim to create a strong partnership with the Mortgage Specialists providing a seamless client experience enabling our clients to make an informed and educated decision on creditor insurance and the importance of protecting what is important to them. This is a test & learn environment where you can thrive in a fast pace, setting where agility is key. This role requires someone who can make informed decisions quickly, adapt to shifting priorities, and remain comfortable, navigating ambiguity, change and occasional challenges. A growth mindset and willingness to iterate and evolve will be essential to success.”What will you do?

Foster and create COI within the marketplace to generate referrals
Take accountability for relationship building, embed and sustain activities and client interactions
Be responsible and accountable for building trusted relationships with Mortgage Specialist team members, act as a trusted partner to manage a build consistent referral stream from the Mortgage Specialist and a collaborative approach to client needs.
Own the end-to-end creditor conversation, facilitate effective stewardship of client relationships referred by Mortgage Specialist
Ability to analyze and generate reporting through analytical thinking
Address client concerns and objections about Creditor insurance, offering thoughtful responses and real-life scenarios.
Provide a best-in-class advice leading to advice-based solutions (Creditor Products)
Demonstrate a deep knowledge of creditor insurance products, providing client insights on options aligned to their needs

What do you need to succeed?Must-have

Skilled in communication (verbal and written) with a professional, partner focused approach
Minimum 3-5 years of experience in a sales environment, demonstrating a strong track record of achieving and exceeding sales targets
Client-centric interpersonal skills, able to simplify complex creditor insurance concepts and make them relevant to each client’s situation
Skilled in objection handling through addressing common client concerns about insurance, such as cost or perceived redundancy with employer-provided benefits
Effective collaboration skills by working closely with Mortgage Specialists, following up on referrals and ensuring a seamless client experience
Proven ability to be proactive in retaining clients and identifying referral opportunities.

Nice-to-have

Understanding of creditor insurance, including life and disability coverage, critical illness and how to position these products effectively with clients
Understanding of creditor insurance, including life and disability coverage, critical illness and how to position these products effectively with clients
College or University degree or equivalent
2nd language preference (Cantonese, Mandarin or Punjabi)

*Special ConditionsThis a 12-month contractWhat’s in it for you?RBC Insurance is an organization that succeeds by bringing out the best in its people. You’ll be part of a supportive, inclusive team that shares common values – including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives – so you can focus on what you can do best – putting clients first.

A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
Competitive pay and high-earning potential
All the tools, training, and team support you need to grow your business and career
Flexible work/life balance options
Sophisticated RBCI software tools to boost your productivity and grow your business

Job Skills Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curious Mindset, Data Analysis, Digital LiteracyAdditional Job DetailsAddress: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity: MississaugaCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: INSURANCEJob Type: Contract (Fixed Term)Pay Type: SalariedPosted Date: 2026-04-16Application Deadline: 2026-05-04Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveCompensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.Pay RangeThe expected pay range for this position is: $55,000.00 - $90,000.00The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.Our Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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