Quality Manager - Eastern Canada / Gestionnaire de la qualité - Est du Canada

GHD View all jobs

  • Montreal, QC
  • Permanent
  • Full-time
  • 28 days ago
Job Category: HSEQ & RiskJob Description:Quality Partner - Eastern CanadaThere's no pledge more important than the one we make to look after our environment, and we're committed to helping you do exactly that.At GHD, we don't just believe in the power of commitment, we live and breathe it every day.That's why we pledge to support and empower our people to make a positive impact when working hand in hand with our business to drive change. We'll empower you with the right technology and training as you bring ideas and projects to life.Together with your colleagues, clients and partners, you can make an impact that is felt by all. See where your commitment could take you.Who are we looking for?We're looking for a Quality Manager, Greater Montréal region to join our Quality team.The Quality Partner operates within an Enterprise-wide Quality Management team and is responsible for delivering Enterprise Quality Management objectives across the Eastern Canada region. Partnering with eco-region operational management and Project Delivery, this role drives the embedment of quality management principles and supports GHD's journey towards Top Quartile business performance.Utilizing various data sources, the Quality Partner works collaboratively with Project Delivery and other discipline and operational stakeholders to identify areas for improvement and together building communications and initiatives that assist GHD in achieving its business and improvement objectives.The role can be based in most GHD offices in the Greater Montréal region (Downtown, Saint-Laurent, Brossard or Laval).Key responsibilities:
  • Act as a trusted advisor, fostering a culture of quality and continuous improvement throughout the organization. Seek out opportunities to influence discipline and operational leaders, offering guidance and support in implementing quality practices.
  • Identify opportunities to collaborate with connected business disciplines and operations to strengthen quality culture and further our ambition to becoming a Top Quartile performance organization.
  • Partner with other disciplines such as project delivery, finance, HSE and client services, to integrate quality management practices across all functions.
  • Work closely with the Project Delivery function (e.g. PMO) to enhance understanding and in partnership with PMO and operations, conduct investigations into trends and findings from themed and project audits and recommend solutions for improvement.
  • Lead enterprise and regional quality initiatives, working closely with cross-functional teams to drive improvements and achieve quality objectives, promoting a culture of quality excellence and accountability.
  • Lead and coordinate local effort to assist the maintenance of GHD's ISO 9001 certification.
  • Present reports on Quality performance and continual improvement at the regional level.
Experience and knowledge required:
  • Bachelor of Science (B.Sc.), Bachelor of Engineering (B.Eng.), Bachelor of Arts (B.A.), or equivalent
  • Quality Assurance qualification and knowledge of ISO 9001:2015 Quality Management Systems requirements.
  • 10 years of experience in a consulting, engineering or project management environment with proven experience in stakeholder management and improving performance.
  • Bilingualism in French and English (spoken and written) *.
  • Demonstrated experience in designing, implementing, monitoring, and reporting on QMS initiatives including undertaking quality reviews and audits.
  • Working knowledge of project control procedures, SOPs, and regulations.
  • Proven relationship building, coaching, networking, and negotiation skills with an ability to influence.
  • Experience in change management with a record of effectively managing the implementation and adherence of procedures.
  • Experience in developing and delivery of internal reporting, insights, analyzing and monitoring tools.
  • High level analytical skills, sound judgement and decisiveness in problem solving.
  • Travel within Canada, as required (approximately 5-10% of the time)
Interested? Apply nowAs a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. Upon request, GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.*In this role, you will be required to interact regularly-both verbally and in writing-with key internal and external clients within the Eastern Canada team, as well as with Canadian and global teams.#LI-MA1

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