
Sr. Manager, Pharmacy Programs (9-Month Contract)
- Mississauga, ON
- $98,700-164,400 per year
- Permanent
- Full-time
- Develop and implement strategies to enhance pharmacy programs and improve operational efficiency.
- Manage and participate in program redesign and development activities (i.e. development of documentation, work instructions, audit CAPAs).
- Manage project technical set up (i.e. CRM program configuration, data collection tool and processes, program launch or transition activities, reporting requirements and delivery).
- Create, update and maintain project-specific work instructions and pharmacy reference tools.
- Manage copay team responsible for processing copay assistance.
- Manage accounts receivable and budget reconciliations related to pharmacy programs.
- Monitor retention and conversion rates and develop interventions to improve integration between business units.
- Collaborate with cross-functional teams to resolve billing issues and ensure smooth reimbursement processes.
- Manage pharmacy pharmacovigilance training compliance.
- Ensure compliance with all regulations and program requirements.
- Actively participate in business review meetings with PSP and client.
- Address ad hoc client requests and case escalations, coordinate internal resources and communicate to external stakeholders.
- Stay updated on industry trends and emerging technologies in pharmacy programs to drive innovation within the organization.
- Bachelor’s degree in Pharmacy or Business Administration.
- At least 5 years of experience managing pharmacy programs, preferably in a specialty pharmacy setting.
- Strong leadership skills with the ability to motivate and guide team members toward achieving goals.
- Excellent communication and interpersonal skills to effectively collaborate with multiple departments and external partners.
- Proficiency in data analysis and reporting tools to track program performance.