Retail Sales Associates P/T – Grasslands

• Welcome each guest with warmth, professionalism, and enthusiasm.

• Provide personalized product recommendations based on customer preferences and occasions.

• Share knowledge about Lindt's heritage, craftsmanship, and product offerings.

• Handle returns and customer concerns with care, efficiency, and professionalism.

• Act as a brand ambassador, ensuring every interaction reflects Lindt's premium image.

• Proactively engage with customers and create meaningful connections.

• Support daily sales targets through attentive service and product knowledge.

• Promote seasonal offerings, gift solutions, and corporate gifting options.

• Build trust and loyalty with repeat customers.

• Maintain exceptional visual merchandising and cleanliness standards.

• Ensure products are well stocked, faced, and presented to premium standards.

• Support in-store activations and promotional displays.

• Assist with inventory duties, including restocking and receiving shipments.

• Support cash handling and POS transactions accurately.

• Work collaboratively with the team to achieve store goals.

• Assist with corporate gifting orders and special requests.

• Perform other duties as assigned.

• Previous experience in retail, hospitality, or a customer-facing role.

• Strong customer service skills with a passion for creating memorable experiences.

• Comfortable working toward sales targets in a fast-paced environment.

• Experience with POS systems and cash handling is an asset.

• Excellent communication and interpersonal skills.

• Polished, friendly, and energetic personality.

• Ability to work flexible hours, including evenings, weekends, and holidays.

• High school diploma or equivalent.

• A passion for chocolate and premium retail experiences.

Brand Momentum