Evening/Weekend Member Services Representative
Crunch Fitness
- Stratford, ON
- $16.55 per hour
- Permanent
- Part-time
- Employee discounts
- Training & development
- General Manager
- Must be available Monday - Friday Evenings until midnight as well as weekend availability
- Must be proficient in cleaning duties
- Fluent in English
- Proficient reading and writing skills
- Computer Skills
- Strong customer service skills
- Ensure Cleaning Protocols being followed
- Membership Sales
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere, which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Sell retail products
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in the Employee Handbook
- Opening and closing duties
- Monthly or Weekly Department Meetings Employee Training Meetings