Sr. Consultant, Authentication Delivery

CIBC

  • Toronto, ON
  • Permanent
  • Full-time
  • 6 days ago
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat you’ll be doingReporting to the Director of Authentication Delivery, you’ll be joining a client-centric and security-focused team that is modernizing Client Authentication across CIBC. You will have the opportunity be part of our purposeful journey to achieve our target state vision and influence our authentication roadmap to introduce key authentication capabilities that will balance exceptional client experience and their security needs. As a Sr. Consultant, Authentication Delivery, you are responsible for delivering key authentication capabilities to our clients/bank while ensuring a smooth transition through effective stakeholder engagement and change management activities. You play a key role in socializing our mandate to key stakeholders and bringing them along with us on this journey to modernize Client Authentication.At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.How you’ll succeed
  • Deliver transformational projects. Lead end-to-end project planning and execution, including business case development, risk and data assessments, change management, business testing, process mapping, failure modes and effects analysis (FMEA), business operating model design, and deployment/rollout activities.
  • Demonstrate strong problem-solving skills. Approach challenges with structured thinking, effectively organize work, thrive in ambiguity, quickly understand business context, and connect the dots to drive solutions.
  • Build and manage relationships. Exhibit highly developed interpersonal and presentation skills, managing key relationships across business, technology, and frontline partners to ensure alignment and successful project outcomes.
  • Communicate with impact. Clearly and concisely convey complex ideas and messages, tailoring communication style to suit various audiences for maximum understanding and engagement.
  • Organize and prioritize effectively. Manage multiple deliverables, processes, and competing priorities in a fast-paced environment, ensuring timely and high-quality outcomes.
Who you are
  • Demonstrate expertise and experience. Leverage your in-depth knowledge and practical experience in project delivery, client authentication, and fraud management to drive successful outcomes.
  • Change champion. Embrace and drive change, continuously evolving your approach and mindset to deliver optimal results.
  • Data-driven decision maker. Investigate complex problems, interpret data, and apply strong analytical skills to inform risk management and business decisions.
  • Detail-oriented critical thinker. Notice details that others may overlook, using critical thinking skills to inform sound decision-making. Ownership mindset, thrive when empowered to take the lead, go above and beyond, and deliver exceptional results.
  • Values-driven. Bring your authentic self to work and embody CIBC’s core values of trust, teamwork, and accountability.
  • You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-CC East 12th FloorEmployment Type RegularWeekly Hours 37.5Skills Analytical Thinking, Authentication, Change Management, Decision Making, Fraud Analysis, Fraud Management, Group Problem Solving, Problem Solving, Process Improvements, Project Delivery, Project Management, Project Planning, Reporting and Analysis

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