Load Control Agent

Canadian North View all jobs

  • Yellowknife, NT
  • $21.50 per hour
  • Permanent
  • Full-time
  • 7 days ago
Description :Your Future is BrightAt Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.Why You’ll Love Working With Us
  • Purpose-Driven Work – Your skills keep northern communities connected
  • Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan
  • Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation
  • Career Growth – Build your aviation career with the trusted airline of the Arctic
Total Rewards & Employee BenefitsWe’re committed to offering a comprehensive benefits package that supports your health, security, and future.
  • Extended health, dental, and life insurance (after 1 month)
  • Short- & long-term disability coverage (after 1 month)
  • Retirement savings plan (after 6 months)
  • Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)
  • Cargo shipping privileges (per company policy)
  • Opportunities for advancement within a trusted Canadian airline
About this positionLoad Control Agents are responsible for load planning and weight and balance calculations, sometimes acting as local operations agents and assisting with cargo duties.Level: As per the UNIFOR Collective Agreement.Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience. Employees are also eligible for a Northern Living Allowance of $5.14 per hour.Reporting to: Manager, Cargo & RampDuties and ResponsibilitiesInterested candidates should be able to perform the following duties and responsibilities:
  • Complete aircraft weight and balance calculations ensuring procedures meet safety regulations and guidelines as required;
  • Process and resolve operational problems as they arise;
  • Process critical operational information in a timely manner;
  • Process and resolve operational problems as they arise;
  • Transmit and input information in a variety of ways air-to-ground radio, load planning software, hand-held radio, email, phone, fax, reservations system, etc.;
  • Maintain accurate record keeping as required by various government agencies and Company polices;
  • Provide support and effective handover to the other Load Control Agents;
  • Ensure that all workplace issues, including barriers to high-level customer service, are brought to the attention of the Supervisor;
  • Must have obtained the radio license from TSC;
  • Other duties as assigned.
Skills and QualificationsInclude, but not limited to, the following minimum skills and qualifications:
  • Strong mathematical aptitude;
  • Knowledge of Sabre and Skyline is considered an asset;
  • Previous load control experience is considered an asset;
  • Minimum one year of operational experience in an airport and/or cargo environment;
  • Excellent planning, time management, and organizational skills;
  • Ability to adapt to a changing environment and multi-task;
  • Ability to work flexible hours;
  • Ability to work independently and with limited supervision;
  • Excellent interpersonal skills, including oral and written communication;
  • Knowledge of WHIMIS and Dangerous Goods Transportation guidelines and procedures considered an asset;
  • A strong background in PC skills;
  • Ability to obtain Restricted Aeronautical Radio Operators Certificate is required;
  • Successful completion of Canadian North Load Control Training is required;
  • Ability to communicate in Inuktitut is a definite asset; and
  • Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
Please note: Relocation assistance is not available for this position. The successful candidate must be located in Yellowknife, NWT.Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority. As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues- but you are responsible for the shifts that you are scheduled.Closing date: April 15, 2026

Canadian North