Restaurant Server & Bartender - Term

• A team player who loves collaborating and thrives in a customer-focused setting

• Strong communication skills and a positive, can do attitude

• Someone who values inclusivity, respect, and creating a welcoming space for everyone

• A passion for delivering top tier service and leaving guests with a smile

• A workplace where collaboration and diversity are celebrated

• Opportunities for personal and professional growth, we are all about helping you level up!

• A culture that makes everyone feel like they belong, and where every contribution counts

• Be part of a team that’s all about making a difference in the community

• Safety, Collaboration, Innovation, Sustainability, and Diversity are what we live by. If you are passionate about these values and want to work in a place that truly cares about the impact it makes, we want you with us!

• Competitive Hourly Wage

• Employee Assistance Program

• Membership & Facility Pass Options

• Team Celebrations

• Recognition Programs incl: Scholarship Program

• Staff Discounts

• Accountable for providing service that meets industry best-practices and exceeds the expectations of RRC guests

• Demonstrate full knowledge of food and beverage menu ingredients, garnishes and preparation methods

• Accurately mix and pour drinks in a fast-paced environment, using correct applications of ingredients and bar tools

• Understand extensive and detailed food and beverage menus with ability to assist customers with appropriate wine and cocktail parings and suggestions

• Activate current promotions by demonstrating suggestive selling techniques for restaurant and cocktail menus, beverages and wine

• Knowledgeable and efficient operation of Point of Sale (POS) system and payment processes, including daily cash outs and troubleshooting

• Responsible for accurate alcohol inventory reporting and enforcing liquor regulations/policies

• Demonstrate knowledge of golf club etiquette and efficiently operate motorized vehicles to service food and beverage on the golf course

• Accountable for consistently providing a positive guest experience through personable and informative interactions

• Anticipate and understand the guest’s needs through attentive and engaging service

• Accurately record and submit guest orders, addressing dietary requests, in a timely manner that exceeds expectations

• Accountable for serving accurate food and beverage order with accompaniments, remove courses promptly once completed

• Maintain inventory and par levels at all outlets and concessions to ensure guest satisfaction

• Ensure cleanliness of all food and beverage areas exceeds expectations through adherence with sanitization and cleaning procedures

• Follow food and beverage safety policies when handling food and beverage

• Health and Safety conscious and actively involved in maintaining a safe work environment

• Complete all duties as listed in opening and closing procedures

• Complete other assigned responsibilities as required

• Valid ProServe Certification

• Valid ProTect Certification

• Minimum 2 (two) years demonstrated experience in restaurant service

• Minimum 1 (one) year demonstrated experience bartending in high volume operation

• Proven knowledge of customer service expectations

• High School Diploma or GED Equivalency is an asset

• Food Safe Certification is an asset

• Certification in wine and spirit education is a strong asset (WSET)

• First Aid/CPR/AED Certification is an asset

• Must be at least 18 years of age

• Possess excellent communication skills and the ability to confidently develop relationships with staff, guests and partners of the RRC

• Proven ability to work under pressure, maintaining service levels, efficiently following direction of Team Lead

• Must be energetic, outgoing, reliable and punctual

• Comfortable operating in a fast-paced, rapidly changing environment

• Proficient understanding and experience with POS systems and payment processing

• Must have excellent organizational skills

• Promote and work in a team orientated environment

• Possess a willingness to learn and be constantly challenged to grow with the Food & Beverage team

• Must be passionate about guest experience

• Criminal Record Check

• This position requires a flexible schedule including statutory holidays, early morning, late night, and weekend work

• This position involves working under variable temperature conditions and noise levels, in indoor and outdoor settings

• When working indoors, temperature generally is moderate and controlled systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for a few minutes to an hour

• Must be able to walk and stand for long periods of time. Length of time of these tasks may vary from day to day and task to task

• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously

• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks

• This position may include heavy lifting of supplies and equipment up to 50 lbs, with the ability to bend, squat and frequently lift 25lbs

• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity

Regional Recreation Corporation of Wood Buffalo