Adecco is currently hiring several temporary full-time Concierge Sale Representatives to be part of the excitement! In this role you will be responsible for setting seat upgrades to the lounge and VIP area. This role requires you to up-sell and have advanced sales experience. You must also have the ability to learn ticketing software and retain a high level of complex information.Apply today to join the festivities under the big top!Pay rate: $Location: Calgary, ABShifts: 90 minutes prior 1 hour to the beginning of the show until the end of the show. Hours will vary. | 5 days a week (subject to change according to the show schedule)Job type: Temporary | Full-timeHere's why you should apply:Paid weekly accurate and on timeStrong health and safety programsMedical and dental benefits once qualifiedFree training programsNew and quicker onboarding processResponsibilities:Sell seat upgrades and Lounge/VIP packagesSell tickets using Cirque du Soleil's ticketing systemAssist customers and answer all questions with confidence and efficiencyAssist customers with purchase decisionsResolve customer conflicts with guidance from supervisorMaintain knowledge of products currently available to customersUnderstand and relate purchasing policies to guestsCollect complete and accurate data from customersFollow proper cash handling procedures and reconcile daily transactionsAscertain and resolve customers' concerns, requests, and/or complaints in a timely, courteous, and informed mannerContribute to the environment of the concierge in a way that is conducive to customer service, sales promotion, safety, and quality of work lifeKeep the working environment clean and organizedPerforms other duties as required.Requirements:Have up-sell and advanced sales experiencePossess the ability to learn ticketing software and retain a high level of complex informationBe comfortable working in a loud environmentHave a professional, clean appearance with a straight posture. Note: Employees are responsible for arriving in black shirts, pants, and shoes (no logos)Be physically able to stand up for long hours and travel up-and-down stairs frequentlyUnderstand customer service and hospitalityWork well with othersPay attention to the detailsWorking fast and efficiently under pressureHave a welcoming and friendly attitude (smile and proper greetings)Know when to get the help of a supervisorAvailability for the whole city durationSpeak English - other languages are an assetMust be legally eligible to work, and reside in CanadaIf you are interested in the Concierge Sale Representative position in Calgary, AB apply now and an Adecco recruiter will reach out if you qualify for the role!@@jCACDS6644
