
Key Account Manager, DBS
- Quebec City, QC
- Permanent
- Full-time
- Develop and maintain a strong network of partners and key accounts, fostering long-term relationships with wholesalers, Installers, contractors, consultants, hydronic designers, plumbers and other stakeholders.
- Identify and pursue new business opportunities that align with Grundfos' product and service offerings.
- Implement sales strategies, procedures, and systems to ensure compliance with company policies and support the sales team with clear guidance.
- Deliver both virtual and in-person product and application-based training to customers and partners.
- Use your technical and commercial insight to identify value-added services and make data-driven business decisions focused on profitability.
- Maintain accurate customer data and register all sales activities and opportunities in our global CRM system (SAP).
- Contribute to regional initiatives that impact multiple business units and support cross-functional collaboration.
- Bachelor's degree preferred, with 3-4 years of relevant experience in HVAC trade, in sales or account management.
- Bilingual proficiency in French and English is required
- Proven experience driving and executing developed processes within the residential and light commercial segment.
- Ability to lead business processes and manage project advancement effectively.
- Strong knowledge of hydronic systems, pumps, and the operational plans and activities within the residential and light commercial functional area.
- Solid understanding of local laws, regulations, and technical standards relevant to the hydronic and plumbing industry.
- Demonstrated ability to influence stakeholders and collaborate across functions.
- Experience working with CRM systems (e.g., SAP) is an asset.
- Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly
- Home office setting. We'll make sure you are well equipped with a good workstation and Internet.
- On the top of it, flexible working hours and up to 3 days' additional paid leave for volunteering
- Annual bonuses, health insurance, parental support, internal well-being consultants and health sponsor programs.
- In addition to the above, Grundfos provide an employee / employer retirement pension program.
- Access to the modern Grundfos Academy to pursue further both personal and professional development